35

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

Printer test works, but printer

Your application program’s or

Check the printer selection

will not print out data from

system software’s printer

of your application software.

the attached computer.

selection is wrong.

 

 

 

 

 

The computer’s system

Check the system software

 

software is not set up

settings.

 

properly for the printer or for

 

 

the type of interface cable

 

 

you are using.

 

 

 

 

 

The interface cable is

Check to make sure that the

 

connected incorrectly or

printer interface cable is

 

damaged.

connected correctly. If it is,

 

 

try a different cable.

 

 

 

Printer does not feed paper

Jamming paper.

Remove all paper from the

properly.

 

printer and then reload it.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 26.

 

 

 

Line spacing is incorrect.

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 26.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the EDS Mode to

 

return is enabled by the EDS

disable auto line feed with

 

setting.

carriage return. See “Auto

 

 

LF with CR” on page 22.

 

 

 

Printer makes excessive

The front cover is removed.

Replace the front cover.

noise.

 

 

The printer is vibrating.

Move any objects that are

 

 

 

touching the printer.

 

 

 

 

 

Make sure that the printer is

 

 

on a level steady surface.

 

 

 

Page 41
Image 41
Star Micronics LC-6211 user manual System software’s printer