4.5TROUBLESHOOTING
WARNING
NEVER ATTEMPT TO REPAIR OR PERFORM MAINTENANCE ON FREEZER UNTIL THE MAIN ELECTRICAL POWER HAS BEEN DISCONNECTED.
Problem | Possible Cause | Remedy | ||
Freezer does not run | 1. Power to freezer is off. | 1. | Supply power to freezer | |
| 2. | Fuse or circuit breaker is blown or tripped. 2. | Replace or reset. (If condition continues | |
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| See note 1 or 2) |
| 3. | 3. | See paragraph 4.3. | |
| 4. | 4. | Correct problem and reset. | |
| 5. | Drive motor OFF ON Timer. | 5. | Place the |
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| the OFF position the reset. |
Freezer shuts off on error | 1. Low or no mix in hopper. | 1. | Add mix. | |
| 2. | Low or no overrun. | 2. | Check mix inlet regulator. |
| 3. | Refrigeration problem. | 3. | Check system. (See note 1.) |
Product is too soft | 1. No vent space for free flow of cooling air. | 1. | A minimum of 6 inches of vent space | |
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| required. (See paragraph 2.2). |
| 2. | Air temperature entering condenser is | 2. | Change location or direct hot |
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| above 100°F. (Air cooled.) |
| air away from freezer. |
| 3. | Condenser is dirty. | 3. | Clean (See paragraph 4.6). |
| 4. | Consistency setting too soft | 4. | Readjust (See paragraph 4.2). |
| 5. | Stabilizers in mix are broken down. | 5. | Remove mix, clean, sanitize and freeze |
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| down with fresh mix. |
| 6. | Refrigeration problem. | 6. | Check system. (See note 1.) |
Product is too firm. | 1. Consistency setting too firm | 1. | Readjust. (See paragraph 4.2.) | |
| 2. | Spigot not fully closed. | 2. | Fully close spigot. |
Product does not | 1. No mix in hopper | 1. | Fill hopper with mix. | |
Dispense. | 2. Mix inlet regulator (carburetor) mix inlet | 2. | Unplug, using a small sanitized | |
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| tube is plugged. |
| brush. |
| 3. | Special mix inlet regulator (carburetor) | 3. | Order special mix inlet |
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| needed for mix being used. |
| regulator (carburetor). (See note 2.) |
| 4. | Capacity of freezer is being exceeded. | 4. | Slow up on the draw rate. |
| 5. | Drive motor overloaded. | 5. | Place reset lever in the ON position. (If |
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| condition continues see note 1 or 2.) |
| 6. | Drive belt failure. | 6. | See paragraph 4.4. |
| 7. | 7. | See paragraph 4.3. | |
Drive belt slipping | 1. Worn drive belt. | 1. | Replace drive belt. (See paragraph 4.4.) | |
| 2. | 2. | See paragraph 4.3. |
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