S E R V I C E
C E N T E R
Contact your
S U B - Z E RO TROUBLESHOOTING G U I D E
TROUBLESHOOTING G U I D E
P RO B L E M | P O S S I B L E C A U S E | P O S S I B L E S O L U T I O N |
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Ice maker does not | Ice maker is unplugged | Plug ice maker in |
operate | Breaker tripped or fuse is blown | Reset breaker or replace fuse – |
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| if it happens again, call a |
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| authorized service center |
| Ice maker control turned to OFF | Turn ice maker control to ON |
| Storage bin thermostat open, | Ice on sensor tube – it is normal for |
| keeping ice maker off | ice maker to be off |
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| Ice maker in room below 50˚F (10˚C) |
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| – room must be warmer for ice |
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| maker to operate |
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| Storage bin thermostat stuck open, |
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| must be replaced |
| Timer contacts open | Replace timer |
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Ice cubes are too | Cube size control set too cold | Adjust cube size control for smaller |
large |
| cubes (see page 18) |
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Ice cubes are too | Cube size control set too warm | Adjust cube size control for larger |
small |
| cubes (see page 18) |
| Not enough water | Check water supply – filter may |
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| be restricted |
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| Check inlet water valve – inlet screen |
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| may be restricted |
| Cube size control stuck closed – | Replace timer |
| timer runs all the time |
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Ice cubes are partially | Spray jets partially clogged | Clean ice making system with ice |
formed – ragged sides |
| maker cleaner (see page 18) |
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Ice maker makes ice, | Storage bin should fill with ice and | Clean condenser (see page 17) |
but storage bin does | ice maker shut off in |
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not fill with ice | if not, condenser may be dirty |
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| Storage bin drain may be partially | Clean out drain, check installation |
| restricted |
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| Air flow to ice maker may be | Check installation – kickplate/grille |
| obstructed | must be free of obstructions |
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Ice cubes are partially | Not enough water in reservoir | Check water supply – filter may |
formed – white at the |
| may be restricted |
bottom |
| Check inlet water valve – inlet screen |
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| may be restricted |
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| Check for water leak in reservoir |
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