SUPER MICRO Computer X6DHE-G2, X6DH8-G2 manual Frequently Asked Questions, to the boot block code

Chapter 3: Troubleshooting

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our web site (http://www.supermicro.com/TECHSUPPORT/techsupport.htm) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site at http://www.supermicro.com/techsupport/download.htm.

Note: Not all BIOS can be flashed depending on the modifications

to the boot block code.

3.If you still cannot resolve the problem, include the following information when contacting Super Micro for technical support:

•Motherboard model and PCB revision number

•BIOS release date/version (this can be seen on the initial display when your system first boots up)

•System configuration

An example of a Technical Support form is on our web site at http://www.supermicro.com/techsupport/contact_support.htm.

4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro.com or by fax at:

(408)503-8000, option 2.

3-3 Frequently Asked Questions

Question: What are the various types of memory that my mother- board can support?

Answer: The X6DH8-G2/X6DHE-G2 has eight 240-pin DIMM slots that sup- port registered ECC DDR2-400 (PC3200) SDRAM modules. It is strongly recommended that you do not mix memory modules of different speeds and sizes.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are experiencing no problems with your system. Updated BIOS files are located on our web site at http://www.supermicro.com. Please check our BIOS warning message and the info on how to update your BIOS on our web site. Also, check the current BIOS revision and make sure it is newer than your BIOS before downloading. Select your motherboard model and down-

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