Before requesting help

General

PROBLEM

CAUSE & REMEDY

 

 

I cannot make and receive calls. ¡The power cord or telephone line cord is not connected. Confirm the connection (p. 13).

I cannot make calls.

¡The dialing mode setting is wrong. Check the selector (p. 13).

The unit does not work.¡Disconnect the unit from the telephone line and connect to a known working phone. If the known working phone operates properly, call your service personnel to have the unit repaired. If the known working phone does not operate properly, consult with your telephone company.

The unit does not ring.¡The ringer volume is set to OFF. Raise it to a suitable level (p. 16).

The REDIAL/PAUSE button does ¡If this button is pressed during dialing, a pause will be inserted. If this

not function properly.button is pressed immediately after a dial tone is obtained, the last number dialed will be redialed.

While programming, I cannot ¡The whole or part of the number is same as another code or ID.

enter the activation code or the Change the number (p. 40, 41, 50, 56). prohibitor ID.

Fax Transmission

PROBLEM

CAUSE & REMEDY

 

 

The other party complains that

¡If your line has special telephone services such as call waiting, the

letters on their received

service may have been activated during the fax transmission.

document are distorted.

Connect the unit to a line that does not have such services.

 

¡Another telephone connected to the same line is off hook. Hang up

 

and try again.

 

 

The other party complains dirty

¡The glass or rollers are dirty. Clean them (p. 74).

patterns or black lines appear on

 

their received documents.

 

 

 

I cannot make an international

¡Use the overseas transmission mode (p. 38).

fax call.

¡Add two pauses at the end of the phone number (p. 35).

 

 

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