Fax Reception

PROBLEM

CAUSE & REMEDY

 

 

I cannot receive documents

¡The receive mode is set to TEL. Set the receive mode to ANS/FAX or

automatically.

FAX.

 

¡The time to answer the call may be too long. Decrease the number of

 

rings (p. 24, 25).

 

¡The greeting message may be too long. Shorten the message or ask

 

the other party to press ** and then start transmission.

 

¡The junk mail prohibitor is set to ON (p. 41).

 

 

Recording image is faint.

¡The sender transmitted a faint document. Request them to transmit a

 

clearer copy of the document.

 

¡The thermal head is dirty. Clean it (p. 74).

 

 

A blank sheet is ejected after the

¡The receiving reduction rate is not programmed correctly. Program

received documents are printed

the proper reduction rate (p. 46).

out.

 

 

 

Answering Device

PROBLEM

CAUSE & REMEDY

 

 

No voice messages have been

¡The memory is full. Erase some or all of the messages (p. 28, 53).

recorded in the ANS/FAX mode.

 

 

 

I cannot retrieve recorded

¡Make sure that you use the remote operation ID correctly (p. 56).

messages from a remote phone.

When you dial, press the buttons firmly.

 

 

Messages in a mailbox do not play

¡You have programmed a mailbox password. Enter the password and

back.

then try again (p. 50).

 

 

Copying

PROBLEM

CAUSE & REMEDY

 

 

Dirty patterns or black lines

¡The glass or rollers are dirty. Clean them (p. 74).

appear on the copied

 

documents.

 

 

 

The copied image is distorted.

¡The thermal head is dirty. Clean it (p. 74).

 

 

The document is not copied

¡The film is not inserted correctly. Insert it correctly (p. 75).

properly.

 

 

 

A paper jam occurs during

¡The film is not inserted correctly. Insert it correctly (p. 75).

copying.

 

 

 

Troubleshooting Care Routine and

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