
Fax Reception
PROBLEM | CAUSE & REMEDY |
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|
I cannot receive documents | ¡The receive mode is set to TEL. Set the receive mode to ANS/FAX or |
automatically. | FAX. |
| ¡The time to answer the call may be too long. Decrease the number of |
| rings (p. 24, 25). |
| ¡The greeting message may be too long. Shorten the message or ask |
| the other party to press ** and then start transmission. |
| ¡The junk mail prohibitor is set to ON (p. 41). |
|
|
Recording image is faint. | ¡The sender transmitted a faint document. Request them to transmit a |
| clearer copy of the document. |
| ¡The thermal head is dirty. Clean it (p. 74). |
|
|
A blank sheet is ejected after the | ¡The receiving reduction rate is not programmed correctly. Program |
received documents are printed | the proper reduction rate (p. 46). |
out. |
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|
Answering Device
PROBLEM | CAUSE & REMEDY |
|
|
No voice messages have been | ¡The memory is full. Erase some or all of the messages (p. 28, 53). |
recorded in the ANS/FAX mode. |
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|
|
I cannot retrieve recorded | ¡Make sure that you use the remote operation ID correctly (p. 56). |
messages from a remote phone. | When you dial, press the buttons firmly. |
|
|
Messages in a mailbox do not play | ¡You have programmed a mailbox password. Enter the password and |
back. | then try again (p. 50). |
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|
Copying
PROBLEM | CAUSE & REMEDY |
|
|
Dirty patterns or black lines | ¡The glass or rollers are dirty. Clean them (p. 74). |
appear on the copied |
|
documents. |
|
|
|
The copied image is distorted. | ¡The thermal head is dirty. Clean it (p. 74). |
|
|
The document is not copied | ¡The film is not inserted correctly. Insert it correctly (p. 75). |
properly. |
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|
|
A paper jam occurs during | ¡The film is not inserted correctly. Insert it correctly (p. 75). |
copying. |
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|
Troubleshooting Care Routine and
67