5.6 Troubleshooting

Displayed on LCD

Audible Alarm

Alarm Description

What You Should Do

Output Overload

Two Beeps/sec

The UPS is overloaded

Remove loads from the UPS;

 

 

(in Line Mode). More

least to most critical. If this

 

 

power required than the

solves the problem, the UPS

 

 

UPS can provide. The

will return to normal operation.

 

 

UPS operates in bypass.

 

 

 

 

 

Battery Test

No Beeps

Battery test active.

No action needed.

 

 

 

User Notification only.

 

 

 

 

Over-Charge

Constant Beep

Overcharged Batteries.

Turn off loads. Turn off UPS

 

 

 

and call your local dealer.

Low Battery

2 Beeps/5 sec

UPS operating on

The unit will restart

 

 

Battery Power and will

Automatically when acceptable

 

 

shut down soon due to

power returns.

 

 

low battery voltage.

 

On-Battery

1 Beep/5 sec

UPS operating on

Save your data and perform a

 

 

Battery Power.

controlled shutdown.

Charger Failure

Constant Beep

Failed Charger.

Phone service representative.

 

 

 

 

Over-Temperature

Constant Beep

High ambient

Ensure that the UPS fans and

 

 

Temperature.

vents are not blocked, and that

 

 

 

the ambient temp. is < 40° C. If

 

 

 

the problem persists call your

 

 

 

service representative.

Output Short

Constant Beep

Output short circuit.

Call the service rep.

High output Voltage

Constant Beep

High output voltage.

Call the service rep.

Low Output

Constant Beep

Low output voltage.

Call the service rep.

Voltage

 

 

 

Bus Fault

2 Beeps/sec

High internal DC bus

Turn off loads. Turn off UPS

 

 

Voltage.

and call the service

 

 

 

representative.

Site Wiring Fault

1 Beep/sec

Voltage detected

UPS main connector wrong

 

 

between neutral and

polarity. Rotate the connector

 

 

ground.

(Schuko-electric contact). UPS

 

 

 

installed to main supply without

 

 

 

ground. See section 4.3 for

 

 

 

information on how to disable

 

 

 

the Site wiring alarm.

Line Abnormal

1 Beep/sec

Wrong AC Line

 

backed up during auto

 

 

 

restart.

 

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Toshiba 1000 Series manual Troubleshooting