4 Check the Connection between the Unit and Computer
CHECK1 Is the interface cable compatible with the unit and computer?
Interface cables compatible with this unit are USB and parallel cables. Check which type of cable is supported by your computer, and then purchase one of the following cables accordingly:
USB cable
Shielded twisted pair cable (2 m (6 feet) Max.: high- speed transmission equivalent)
Parallel interface cable
IEEE 1284 - Shielded type
The unit's scanning function can only be used if the unit is connected to your computer with a
Caution USB cable.
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during the unit's operation, then printing and scanning may be disrupted.
If this occurs, check the USB cable and ensure that it is securely connected, then restart the computer.
CHECK2 Is the interface cable connected securely?
Check if the interface cable is securely plugged into the connectors of the unit and computer. It is also advisable to ensure that the connector pins are not bent.
Reference: See "CONNECTING THE INTERFACE CABLE" in the Operator’s Manual for more details on interface connection.
CHECK3 Are any other USB peripherals being connected along with the unit?
If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists.
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INDEX
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