Faint, Uneven or Smeared Print Output
If print output is faint, uneven or smeared, follow the steps listed below.
CHECK1 Has the printer driver been specified to suit both paper and the print job?
You can select "Draft", "Normal" or "Photo" for the print quality in the "Advanced" tab of the printer driver setup screen. When "Photo" is selected, you can click the "Image Adjustment" button and adjust the brightness and contrast in the dialog box that appears. Adjust these settings appropriately for your print data and try printing again.
Reference: Printer Driver Settings
CHECK2 Is the paper curled?
If the paper is curled, straighten it up and set it in the unit again.
CHECK3 Is the paper too thick or too thin?
Only paper weighing from 56 /m2 to 80 /m2 (15 lbs. to 21 lbs.) can be used in the paper tray. Only paper weighing from 52 /m2 to 128 /m2 (14 lbs. to 34.5 lbs.) can be used in the
CHECK4 Is the developer replacement required indicator lit?
When the developer replacement required (
) indicator lights up, the developer should be replaced. DEVELOPER REPLACEMENT SHOULD ONLY BE DONE BY AN AUTHORIZED TOSHIBA SERVICE TECHNICIAN. Contact your service center as soon as possible.
CHECK5 Is it near time to replace the toner cartridge?
When it is near time to replace the toner cartridge, the toner cartridge replacement required (
) indicator will light up on the unit operation panel. When it is time to replace the cartridge, the indicator will blink. Replace the cartridge and try printing again.
Reference: See "TONER CARTRIDGE REPLACEMENT"
in the Operator’s Manual.
CHECK6 Is the maintenance indicator lit?
When the maintenance ( 
) indicator lights up, service by an authorized TOSHIBA service technician is required. Contact your service center as soon as possible.
CHECK7 Did you set sufficient margins in the paper settings of your application?
If the margins are set outside of the quality guaranteed area, smudges or smears may appear at the upper and lower edges of the paper.
When selecting the paper settings in the application, set the margins from the top, bottom, left and right edges of the paper to 4 mm (5/32").
