Toshiba 120 Nothing Prints

INDEX

CONTENTS 29

4

If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process

intricate data. If the unit still does not print, refer to the check list below.

CHECK1 Has a paper jam occurred?

When the misfeed ( ) indicator blinks or ( )

blinks in the display, the unit will stop because of a

misfeed.

Remove the jammed paper as explained in

"MISFEED REMOVAL" in the Operator’s Manual.

CHECK2 Is the ONLINE indicator off?

The ONLINE indicator on the operation panel turns

off while the unit is used for copying. Printing is not

possible at this time. When copying is finished, the

ONLINE indicator will turn on after the set auto

clear time elapses, and the unit will be ready for

printing. You can also press the clear ( ) key

twice or press the ONLINE key to make the unit

ready for printing.

CHECK3 Is your unit selected correctly in the current

application for the print job?

When choosing "Print" from the "File" menu located

in applications, be sure you have selected

"TOSHIBA e-STUDIOxxx" printer displayed in the

"Print" dialog box.

CHECK4

Has the printer driver been installed properly?

Check if the printer driver has been installed,

following the steps listed below.

1Click the "start" button, click "Control Panel",

click "Printers and Other Hardware", and then

click "Printers and Faxes".

On Windows 95/98/Me/NT 4.0/2000, click the

"Start" button, select "Settings" and then click

"Printers".

2Check if the "TOSHIBA e-STUDIOxxx" printer

driver icon is shown.

If you still cannot print after confirming the

"TOSHIBA e-STUDIOxxx" printer driver icon, the

printer driver may not have been installed correctly.

In this case, delete TOSHIBA Personal MFP series

software and then reinstall it.

Reference: Uninstalling TOSHIBA Personal MFP Series

Software

Nothing Prints

Contents

Main Contents How to Use the Online Manual Scan Print Troubleshooting How to Use the Online Manual Printing Overview The flow chart shown below provides printing overview. Reference: For more information on printing, see Basic Printing. Caution When printing from paper tray When printing from multi-bypass CONTENTS 3 1 Basic Printing 2 3 4 1 2 1 Starting the Printer Driver Using the "Start" Button 2 3 4 1 2 3 Printer Driver Settings CONTENTS 5 Tab ( ) button "OK" button Printing a Watermark 1 Fitting the Printed Image to the Paper 2 3 4 Printing Multiple Pages on One Page Outline of the Print Status Window CONTENTS 9 Scanning Overview CONTENTS 10 The flow chart shown below provides scanning overview. When scanning from TWAIN*1-compliant or WIA*2-compliant application When scanning from "Scanner and Camera Wizard" (Windows XP) Using the unit to begin scanning*3 1 Scanning an Image from a TWAIN-Compliant Application (part 1) 2 3 CONTENTS 12 4 Scanning an Image from a TWAIN-Compliant Application (part 2) 5 6 7 Scanning an Image from a TWAIN-Compliant Application (part 3) CONTENTS 13 Scanner Driver Settings "Scanning Source" menu "Help" button Scanning an Image from a TWAIN-Compliant Application (part 4) CONTENTS 14 Preview screen Preview window "Auto Scan Area Judgement" button 1 Scanning an Image from a WIA-Compliant Application (Windows XP) (part 1) 2 CONTENTS 16 3 Scanning an Image from a WIA-Compliant Application (Windows XP) (part 2) Page 5 Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 2) 6 7 Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 3) 8 Outline of Button Manager CONTENTS 20 Note The functions of Button Manager are shown below. Tab Page Identifying Unit Problems CONTENTS 22 A Caution Note Check the Connection between the Unit and Computer CHECK1 Is the interface cable compatible with the unit and computer? CHECK2 Is the interface cable connected securely? CHECK3 Are any other USB peripherals being connected along with the unit? If the USB cable becomes disconnected Check Your Computer CHECK1 Is there enough computer memory or hard disk space? CHECK2 Is your hard disk fragmented? 1 Plug and Play Screen does not Appear (when the USB is connected) 2 3 4 1 Failed to Install the MFP Driver (Windows 2000/XP) 2 3 4 Faint, Uneven or Smeared Print Output CONTENTS 27 Characters or Graphics are not Printed in Correct Position Nothing Prints CONTENTS 29 CHECK2 Is the ONLINE indicator off? CHECK3 Is your unit selected correctly in the current application for the print job? CHECK4 Has the printer driver been installed properly? Poor Scanning Result CHECK2 Have you specified a suitable resolution? CHECK3 Have you specified a suitable value for the "B/ W Threshold" setting? CHECK4 Have you adjusted the brightness and contrast suitably? If part of the image from the back side of the original appears in the preview scan. The Scanned Image is Incorrectly Positioned CONTENTS 31 Unable to Scan the Image CONTENTS 32 () CHECK2 unit on your application? 1 Uninstalling TOSHIBA Personal MFP Series Software 2 3 Index A B F H