Troubleshooting
Software
The problems may be caused by your software or disk (disc). If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software.
If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:
■ | System startup | ■ | PC card |
■ | Self Test | ■ |
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■ | Power | ■ | Pointing device |
■ | Battery | ■ | USB |
■ | Password | ■ | Memory expansion |
■ | Keyboard | ■ | Sound system |
■ | LCD panel | ■ | Monitor |
■ | Hard disk drive | ■ | Modem |
■ | CDRW/DVDROM drive | ■ | Standby/Hibernation |
■ | DVDR/RW drive | ■ | LAN |
■ | Diskette drive (optional) | ■ | Real Time Clock |
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| ■ | Printer |
TOSHIBA A40 Series | 93 |
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