Troubleshooting

DVD-R/-RW drive

For more information, refer to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a Make sure the drive’s drawer is securely closed. CD/DVD in the drive Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up.

A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning.

Some CD/DVDs run The software or hardware configuration may be correctly, but others causing a problem. Make sure the hardware

do notconfiguration matches your software’s needs. Check the CD/DVD’s documentation.

Check the type of CD/DVD you are using. The drive supports:

DVDROM: DVDROM, DVDVideo

CDROM: CDDA, CDText, Photo CD (single/multisession), CDROM Mode 1, Mode 2, CDROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), CDG (Audio CD only), Addressing Method 2

Check the region code on the DVD. It must match that on the DVDR/RW drive. Region codes are listed in the Optical media section in Chapter 2, The Grand Tour.

TOSHIBA A40 Series

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