Toshiba A40 manual 138

Troubleshooting

Battery

If you suspect a problem with the battery, check the DC IN 15V indicator as well as the Battery indicator. For information on indicators and battery operation see Chapter 6, Power and Power
Up Modes.

Problem	Procedure
Battery doesn’t power	The battery may be discharged. Connect the AC
the computer	adaptor to charge the battery.
Battery doesn’t charge	If the battery is completely discharged, it will not
when the AC adaptor	begin charging at once. Wait a few minutes.
is attached (Battery	If the battery still does not charge, make sure the
indicator does not
	outlet is supplying power. Plug in an appliance
glow orange.)
	and see if it works. If it doesn’t, try another
	power source.
	Check whether the battery is hot or cold. If the
	battery is too hot or too cold, it will not charge
	properly. Let it reach room temperature.
	Unplug the AC adaptor and remove the battery
	to make sure the terminals are clean. If
	necessary wipe them with a soft dry cloth
	dipped in alcohol.
	Connect the AC adaptor and replace the battery.
	Make sure the battery is securely seated.
	Check the Battery indicator. If it does not glow,
	let the computer charge the battery for at least
	20 minutes. If the Battery indicator glows after
	20 minutes, let the battery continue to charge at
	least another 20 minutes before turning on the
	computer.
	If the indicator still does not glow, the battery
	may be at the end of its operating life. Replace it.
	If you do not think the battery is at the end of its
	operating life, see your dealer.
Battery doesn’t power	If you frequently recharge a partially charged
the computer as long	battery, the battery might not charge to its full
as expected	potential. Fully discharge the battery, then try to
	charge it again.
	Check the power consumption settings in
	TOSHIBA Power Saver. Consider using a power
	saving mode.

TOSHIBA A40 Series 9
6