Toshiba A40 Hard disk drive, CD-RW/DVD-ROMdrive

Troubleshooting

Hard disk drive

Problem	Procedure
Computer does not	Check if a diskette is in the diskette drive or a
boot from hard disk	CD ROM is in the optical media drive. Remove
drive	any diskette and/or CD ROM and check Boot
	priority. Refer to the Boot Priority section in
	Chapter 7, HW Setup and Passwords.
	There may be a problem with your operating
	system files. Refer to your OS documentation.
Slow performance	Your files may be fragmented. Run SCANDISK
	and defragmenter to check the condition of your
	files and disk. Refer to your OS documentation
	or online HELP for information on running
	SCANDISK and the defragmenter.
	As a last resort, reformat the hard disk. Then,
	reload the operating system and other files.
	If problems persist, contact your dealer.

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s drawer is securely closed.
CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe
	it with a clean cloth dipped in water or a neutral
	cleaner. See the Media care section in Chapter 4
	for details on cleaning.

TOSHIBA A40 Series 9
11