Apple 2300 Series manual Problems working with programs

mIf the battery is depleted, remove it from the computer and use the power adapter to start up.

mIf you have a Duo Dock Plus, put the computer in it, then press the power button on the dock.

mIf the problem recurs, reset the PRAM (see “Resetting the Parameter RAM,” earlier in this section). If the problem still occurs, see Chapter 7, “Diagnostic Techniques.”

Every time the computer starts up, it rebuilds the desktop.

mThere may be a folder on your hard disk that has the same name as a file the computer uses to keep track of information on your disks. Manually search for a folder named “Desktop” or “Desktop file.” If you find one, rename it “Storage.” Then restart the computer. (Do not use the Find File command to search for the desktop file. It may find it but you may not be able to access it.)

When the computer starts up, no icons appear in the windows, and the pointer alternates between an arrow and a wristwatch, or an empty flashing box appears.

mThere is a problem with the display of windows. Restart the computer, holding down the Option key until the desktop icons appear. (When the desktop appears, all windows will be closed.)

When I start up the computer, the display lights up for a moment, then shuts down.

mMake sure you are using the correct power adapter for your computer model and that the adapter is plugged into a working outlet.

Problems working with programs

The computer freezes or displays a system error message.

mThere may be a temporary software problem. To reset the computer, try the following suggestions in order until the computer starts up normally:

1.If the computer freezes, you can try to quit the program you’re using by pressing the keys x, Option, and Esc on your keyboard. Click Force Quit in the dialog box that appears. (You’ll lose unsaved changes in that program’s documents.)

Immediately save all open documents and quit all open programs, then restart the computer.

Tips and Troubleshooting 85