Apple 2300 Series manual A program won’t open

mContact the manufacturer or vendor of the program to find out whether the program contains software errors or “bugs” and whether an upgrade is available.

mCheck that the program is compatible with System 7.5 (see the program’s documentation, or contact the manufacturer or vendor).

mMake sure your control panels and system software extensions (especially any that you recently added) are compatible with your programs. See “Checking Your System Software Extensions” in Chapter 7.

A program won’t open.

mThe application program may already be open. Check the Application menu to see what programs are running.

mThere may not be enough memory available to open the program. Quit any programs you’re not using and try again. If that doesn’t work, try restarting the computer.

mIf the program is on a floppy disk, make sure the disk is unlocked. (You unlock a disk by sliding the tab at the corner of the disk so that it covers the hole.)

mThe program may be damaged. Reinstall the program from a known good source (such as the original program disks or backup copies you made with Floppy Disk Maker).

mContact the manufacturer or vendor of the program to see if the program is compatible with System 7.5.

A program suddenly quits or disappears, or a message says a program has quit.

mThere may be a temporary software problem. Restart the computer, then try opening the program again.

mThe program may have run out of memory. See the suggestions in “A Message Says There Is Not Enough Memory,” next.

mIf the problem occurs when you are trying to print, there may not be enough memory for printing.

mContact the manufacturer or vendor of the program to see if the program contains software errors or “bugs” and if it is compatible with the version of system software you’re using.

Tips and Troubleshooting 87