Apple 2300 Series manual The modem dialed the phone number, but the connection failed

Models: 2300 Series

1 161
Download 161 pages 61.01 Kb
Page 116
Image 116
The modem dialed the phone number, but the connection failed.

The modem dialed the phone number, but the connection failed.

mCheck that the phone cord is plugged into the computer or modem and into a working phone line.

mMake sure your modem is plugged into an analog phone line. Do not use a digital phone line. Digital phone lines can damage your modem.

mCheck with your Apple Remote Access administrator to make sure your version of Apple Remote Access is compatible with the version on the computer you’re calling. If you’re using a version of Apple Remote Access higher than 1.0, you can use the Remote Access Setup control panel to set your software to work with version 1.0.

I’m connected via Apple Remote Access, but I can’t see any shared disks.

mOpen the Chooser and click the AppleShare icon. Shared disks should appear on the right side of the Chooser. If you still don’t see any shared disks, and your Chooser has a box labeled Zones, choose a different zone (some networks don’t have zones).

mIf there are still no shared disks, or you can’t connect to the one you want, contact your Apple Remote Access administrator or the owner of the computer you want to connect to.

Whenever I try to use Apple Remote Access, a message says it’s not installed correctly.

mThis message sometimes appears if AppleTalk is turned off. Make sure AppleTalk is turned on in the Chooser.

108

Chapter 6

Page 116
Image 116
Apple 2300 Series manual The modem dialed the phone number, but the connection failed