Apple 2300 Series manual Problems with Apple Remote Access, I can’t open a shared disk or folder

I can’t open a shared disk or folder.

mYou may not have the access privileges needed to use the disk or folder. Ask the network administrator or the owner of the shared item to give

you access. (See the “Networks & Telecommunications” topic area of Macintosh Guide, available in the Guide [h] menu.)

mCheck with the owner of the item to make sure you are entering your name exactly as specified by the owner (including spaces and capitalization) and try again.

Problems with Apple Remote Access

The Remote Access Setup control panel won’t open.

mMake sure that AppleTalk is turned on in the Chooser.

mIf you still can’t open the control panel, reinstall the Apple Remote Access software.

The modem is not listed in the Remote Access Setup control panel.

mReinstall the modem software. If that doesn’t help, then reinstall the Apple Remote Access software.

mContact the modem manufacturer to see whether your modem can use the settings for another type of modem.

The modem didn’t dial the phone number.

mCheck that the phone cord is plugged into the computer or modem and into a working phone line.

mTry dialing the number again. Sometimes there is a temporary connection problem.

mQuit the program and restart it. Sometimes this procedure solves temporary problems with the modem.

mAnother program may be using the modem. Quit all other programs that use the modem.

mTry using another communications program. If that works, the problem may be in the Apple Remote Access software. Reinstall the software.

Tips and Troubleshooting 107