Apple 2300 Series manual Docks, The computer can’t be inserted into the Duo Dock

Docks

If the procedures in this section don’t solve your problem, see “Problems with Equipment Connected to Your Macintosh PowerBook” later in this chapter.

The computer can’t be inserted into the Duo Dock.

mMake sure the docking connector door on the PowerBook’s back panel is open.

mMake sure the dock is unlocked. The key should be in the vertical (unlocked) position.

mMake sure the PowerBook is shut down (not in sleep).

mMake sure the PowerBook display is completely closed.

mMake sure nothing is stuck to the bottom of the PowerBook. Even a business card is thick enough to misalign the docking mechanism.

mUnplug the dock and plug it back in again.

mMake sure the top cover of your dock is compatible with your PowerBook. Color models require a taller cover.

The eject button on the Duo Dock doesn’t work.

mMake sure the computer is shut down. Some programs don’t respond to the dock’s Shut Down command.

mMake sure the dock is unlocked. The key should be in the vertical (unlocked) position.

mA very heavy object, such as a two-page monitor, on top of the dock can prevent the computer from being ejected. The documentation that came with your dock tells you the amount of weight that the dock can support.

mTo manually eject the PowerBook, make sure the dock is unlocked, then insert the key, a small screwdriver, or a similar object into the hole on the left side of the dock and press gently to release the latches. Pull the PowerBook out of the dock.

When I start up the computer after docking, the computer is ejected.

mMake sure the computer is shut down (not in sleep).

Tips and Troubleshooting 97