Toshiba C6609-1201M1 Start, Notepad, Accessories, All Programs, The computer will not start, Your program performs an illegal operation, Open Notepad (click

150	If Something Goes Wrong
	Problems when you turn on the computer

Your program performs an illegal operation.

If you receive the message, “Your program has performed an illegal operation,” you should record the details of the message and consult the software manufacturer.

To record the details:1Click the Details button and select the text the operating system displays.

The Details button displays information that the software manufacturer needs to help you solve your problem.

2Press Ctrl and c simultaneously to copy the text to the clipboard.

3Open Notepad (click Start, point to All Programs, then point to Accessories and click Notepad).

4Press Ctrl and v simultaneously to paste the details into Notepad.

5Add a paragraph break and type some notes describing what you were doing when you received the message.

6Save the file and refer to it when you contact the software manufacturer.

Problems when you turn on the computer

These problems may occur when you turn on the power.The computer will not start.

Make sure you attached the AC adapter and power cable properly or installed a charged battery.

Press and hold down the power button for a few seconds.

If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp.