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If Something Goes Wrong

The Windows® operating system is not working

The Windows® operating system is not working

Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example:

❖The operating system fails to start after the Starting Windows XP message appears.

❖The operating system takes a long time to start.❖The operating system responds differently from the normal routine.❖The screen does not look right.

Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.

If you experience any of these problems, use the options in the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. This section describes each option and when to use the procedure.

To open the Startup menu:1Restart your computer.2Press F8 when your computer starts.The Windows® Advanced Options menu displays these options:❖ Safe Mode