If Something Goes Wrong

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The Windows® operating system is not working

Safe Mode (with Networking)Safe Mode (with Command Prompt)Enable Boot LoggingEnable VGA ModeLast known good configuration (your most recent settings that worked)Directory Services Restore Mode (Windows® domain controllers only)Debugging ModeStart Windows® normallyRebootReturn to OS Choices (menu)See your Windows® documentation for further explanation.

TECHNICAL NOTE: If your computer is connected to a network, the Startup menu may display different versions of Safe mode.

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can surf the Internet. They include: modem speed, time of day (when everyone else is surfing, your access can be slow) and popularity of the site. If accessing a particular site is very slow, try later.

My browser can’t find the URL address I typed in.

Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character, comma instead of period (“dot”) or