Symptom

The printer cannot communicate via IrDA.

Point to check (Cause)

Solution

The printer is communicating via

 

wireless communication. (GH30/GH40

Terminate the wireless communication.

only)

 

Communication conditions are incorrect. Set the communication conditions correctly

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

Transmission speed is incorrect.

Send data at correct transmission speed.

 

 

 

 

The printer is not turned on.

Turn on the printer.

 

Serial interface cable is connected.

Disconnect the RS-232C cable from the

The printer cannot

(GH20 only)

printer.

 

 

The printer is communicating via

 

communicate via USB.

 

wireless communication. (GH30/GH40

Terminate the wireless communication

 

 

only)

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

 

The printer is not turned on.

Turn on the printer.

 

 

 

 

The interface cable is not connected

Completely connect the interface cable.

The printer cannot

properly.

 

communicate via serial

 

 

Issue mode is incorrect.

Select a correct issue mode.

interface (GH20 only)

 

 

 

 

Communication conditions are improper.

Set the communication conditions

 

properly.

 

 

 

 

The printer is not turned on.

Turn on the printer.

 

 

 

 

Distance to the host is too far.

Bring the printer close to the host within 3

 

m.

 

 

The printer cannot

The printer is used in a location where it

Avoid such location.

communicate via Bluetooth.

is subjected to noise or interference.

 

(GH30 only)

The printer address is not correctly set

Correctly set the print address on the host.

 

 

on the host.

 

 

 

Issue mode is incorrect.

Select a correct issue mode.

The printer is not turned on.

Turn on the printer.

 

Distance to the host is too far.

Bring the printer within a wireless

 

coverage area.

 

 

 

Obstacles block the radio wave.

Use the printer in a location with no

 

obstacles.

The printer cannot

 

 

 

The printer is used in a location where it

Avoid such location.

communicate via wireless

LAN.

is subjected to noise or interference.

 

The printer address is not correctly set

 

(GH40 only)

Correctly set the print address on the host

 

on the host.

 

 

 

Channel setting for the access point or

Avoid using a channel which interferes

 

host is incorrect.

with adjacent access points.

 

 

 

 

Issue mode is incorrect.

Select a correct issue mode.

 

 

 

 

The print head is dirty.

Clean the print head.

 

 

 

 

The media is not loaded properly.

Load the media properly.

Printout is too light.

 

 

Deteriorated media is used.

Load a new media roll.

 

 

 

 

 

The media is not a TOSHIBA TEC

Use TOSHIBA TEC approved media.

 

approved one

 

 

The printer received print

The STATUS lamp is lit or blinking.

Clear the error

 

 

data but does not print.

The media is not loaded properly.

Load the media properly.

 

 

 

 

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Toshiba 7FM03281000, EO1-33079 owner manual Point to check Cause Solution, Lan