Code, Status | Toshiba L630, L635 instruction

Code

2 Troubleshooting

2.5 HDD

Table 2- 1 HDD Error Code and Status

Code

Status

1Get Parameter Fail !

2Read Old Data Error

3Write Pattern Error

4Read Back Data Error

5	Data Compare Error

6Restore Data Error

7Read Verify Error

9Seek Error

10Disk Controller Self Test Failed

11Disk Controller Test unexpected interrupt Failed

12Disk Controller action Test Failed

13Disk dos not support SMART

14Disk read attribute threshold error

15Disk read attribute value error

16Disk SMART attribute value error

Satellite/Satellite Pro/L630/L635 Maintenance Manual

2-12

Image 51

Toshiba L630, L635 manual Code, Status

Contents

PSK00x/PSK01x PSK04x/PSK05x Maintenance Manual TOSHIBA CORPORATIONSatellite/Satellite Pro/L630/L635 Maintenance Manual Toshiba Personal Computer Satellite L630/L635 Copyright DisclaimerTrademarks Preface SAFETY PRECAUTIONS The manual is divided into the following parts Key operation ConventionsAcronyms Keys Hardware Overview Table of ContentsTroubleshooting Chapter Diagnostic Programs DMI Write Replacement Procedures Colors of Screw Shanks Battery PackPage Removing the Switch board and Button board Appendices Chapter 1 Hardware Overview Maintenance Manual 1 Hardware OverviewSatellite/Satellite Pro/L630/L635 Chapter Contents Figures Figure 1-2 Computer Block DiagramFigure 1-3 System Board Configurations System Unit Block Diagram 1.1 Features Using the following sizes of memory modules  Wireless LAN BTO  RGB External Monitor Port 1 Hardware Overview Figure 1-2 Computer Block Diagram Figure 1-3 System Board Configurations Figure 1-4 is Block Diagram of the System Unit Figure 1-4 System Unit Block Diagram1.2 System Unit Components 1 Hardware Overview  System Controller  Mobile Intel 5 Series Chipset HM55 PCH  Digital microphone interface with internal MIC boost supporting  Atheros AR8152 / AR8151 - 10/100Mbit / 1Gbit 1.3 2.5-inch HDD 1.4 DVD Super Multi +-R Double Layer 1.5 Blu-Ray Writer 1.6 Power Supply 1.5 Blu-Ray Writer 1.7 Batteries 1.7.2 Battery Charging Control 1.7.1 Main Battery 1.7.3 RTC Battery Chapter Troubleshooting 2 TroubleshootingSatellite/Satellite Pro/L630/L635 Maintenance Manual Chapter Contents 2 Troubleshooting FiguresTables Page 2.1 Outline 2.1 Outline 2.2 Basic Flowchart Star t Connect the AC Adapter Insert Bootable CD into ODD or Bootable USB Memory into USB port Figure 2-1 Basic Flowchart 2/2 If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows Procedure 1 Power Icon Check 2.3 Power Supply Procedure 3 Replacement Check AC power cordAC adaptor cord Battery pack Procedure 2 Connection Check 2.4 System Board Procedure 1 Message Check 1. System test 2. Memory test 3. Keyboard test 4. Display test Procedure 2 Test Program Check 2.5 HDD Procedure 2 Partition Check Check 5 Use the SYS command in the DOS system to install system files Procedure 3 Format CheckProcedure 4 Test Program Check Status Code System board Procedure 5 Connector Check and Replacement Check Keyboard Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.6 Keyboard FL inverter board HV cable Procedure 1 External Monitor CheckProcedure 3 Connector Check and Replacement Check 2.7 Display Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check FL inverter boardLCD/FL cable System board Procedure 1 ODD Cleaning CheckConnector 2.8 ODD Optical Disk Drive Check 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check 2.9 LAN Speaker 2.10 Audio Test Cooling module 2.11 Cooling Module Chapter 3 Diagnostic Programs ii Satellite/Satellite Pro L630/L635 Maintenance Manual 3 Diagnostic Programs Quick Test Item List Satellite/Satellite Pro L630/L635 Maintenance ManualError Codes and description PeripheralPage 3.1 General  A Service Diagnostic BOOT CD or USB Flash Memory 3.2 Quick Start 3.2.1 Quick Test3.2.2 Customization Test The test result will be displayed in the following screen CPU Speed Test Step by Step 3. Test Result 3.2.3 Keyboard Layout test 3.2.4 Audio Play Test 3.2.5 Audio Record TestNOTE 1 This test only for internal microphone 3.2.7 DMI Write 3.2.6 DMI Read 3.2.8 System Information On the left column of the above screen, the detected hardware components are listed. The corresponding information of the detected hardware components is displayed on the right of the screen. It displays the current running status information of the check program 3.2.11 The Diagnostics Screen Explanation 3.2.9 View Logs3.2.10 Exit to Free DOS 1. Diagnostics Windows 2. Test Running Status and Report Panel3. USER BREAK 4. Title Bar  Program Name and Its Version Service Diagnostic Ver1.10  Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled 3.3 Options 3.3.1 OverviewOptions Menu Notes 3.3.2 Batch Parameters Configuration  Monitor Battery Life  Wait On Error Break On Error  Pause Enable  TIMEBOUND 3.3.3 Item’s Parameters Configuration Monitor CPU Thermal Monitor the CPU temperature ∙ Test Mode  LOOPBOUND ∙ Interactive ∙ Parameters3.3.4 Load Batch Parameters 3.3.6 LOG Parameters Setting 3.3.5 Save Batch Parameters∙ Report Destination  Log Test Activities ∙ Log Options  Log Errors Log Errors Only  Log Errors Only with Time 3.3.9 LOG Viewer The default viewing program of Service Diagnostics is LogView.exeService Diagnostic Log viewer 3.3.8 Display LOG File ∙ F1 ∙ ↑, ↓∙ Page Up, Page Down ∙ Esc DIAG REPORT 3.3.10 LOG File Sample Test items 3.4 SubtestsTest Subtest Bus Noise 28 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 01 CPU 3.5 System Test  NPU Basic Functions Test Subtest 02 Boards Subtest 03 FAN Speed Test 3 Diagnostic Programs Subtest 01 BIOS ROM 3.6 Memory TestSubtest 02 Patterns Subtest 03 Extended Pattern 36 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 07 Refresh Test Subtest 04 Walking 1’s TestSubtest 05 Walking 0’s Test Subtest 06 Memory Address Subtest 10 Data Bus Test Subtest 11 Bus Noise TestSubtest 12 Memory Speed Test Password：hard disk 3.7 StorageSubtest 01 HDD Percent-Specify the coverage rate in percentage of the total disk 3.7 Storage Subtest 02 ODD Subtest 3.8 Video 1. Text in normal attribute 2. Text in blinking normal attribute 4. Text Color Subtest 02 640 * 480 VGA Mode 46 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 04 VESA Video Memory Subtest 03 VESA Video Modes 48 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 05 AGP TestSubtest 06 LCD Panel Test Subtest 08 Color Purity Test Subtest 09 Direct Color TestRegister Test Subtest 10 DAC/Palette Address 50 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 01 LAN Card 3.9 Communication COMM 3.10 Peripheral 1. Led Test NOTE 1 This Test can not support 3 in 1 LED TestCheck whether the white led works normally 54 Satellite/Satellite Pro L630/L635 Maintenance Manual Check whether the orange led works normallyCheck whether the HDD led works normally 3 Diagnostic Programs Description 3.11 Error Codes and descriptionError Common Error 03xx BoardThe PC speakers sound source Video 58 Satellite/Satellite Pro L630/L635 Maintenance Manual34xx 04xx LAN Card 31xxAudio 08xx IDE-HDD 05xxMouse 20xx Test Items 3.12 Quick Test Item List3 Diagnostic Programs3.12 Quick Test Item List Device Chapter Replacement Procedures 4-ii 4 Replacement Procedures Chapter Contents Error! Bookmark not defined Error! Bookmark not defined Figures 4-vii 4.1 General Safety Precautions 4.1 General Before You Begin Assembly Procedures Disassembly Procedures Screw Tightening Torque Tools and Equipment Symbols of Screws on the Computer Body Symbol examplesColors of Screw Shanks 4.2 Battery Pack/Bridge Media 4.2.1 Battery PackRemoving the Battery Pack Installing the Battery Pack Installing the Bridge Media 4.2.2 Bridge MediaRemoving the Bridge Media Removing the Memory Module 4.3 Memory Module Installing the Memory Module Removing the HDD 4.4 HDD M3. 0x3. 5 black flat head screw HDD chassis HDD Figure 4-5 Removing the HDD chassis Installing the HDD 4.5 ODD Bay Module Removing the ODD Bay ModuleM2.0x5 white flat head screw ODD bay module 3. Secure the ODD bay module with one M2x5 white flat head screw Installing the ODD Bay Module1. Place the ODD bay module in the correct position and slide it in 2. Push it in until it clicks into place Assembling the ODD Bezel Disassembling the ODD BezelODD drive ODD bezel Figure 4-7 Removing the ODD Bezel Disassembling the ODD Drive Figure 4-8 Removing the bracket from the ODD driveAssembling the ODD Drive Removing Keyboard 4.6 Keyboard Installing the Keyboard M2x2 black flat head screw Antenna white cable 4.7 Wireless LAN CardRemoving the Wireless LAN Card Wireless Lan card CN1300 Installing the Wireless LAN Card M2x2 black flat head screw M2x2 black flat head screw 4.8 Top CoverRemoving the Top Cover M2.5x6 black flat head screw M2.5x6 black flat head screw Figure 4-12 Removing the top cover Installing the Top Cover Removing the Display Assembly 4.9 Display Assembly Installing the Display Assembly 4--28 4.10 System BoardSystem board M2.5x5 black flat head screw 4--29 Installing the System Board1. Seat the system board in the correct position 2. Secure the system board with one M2.5x5 black flat-head screw Remove the thermal module for VGA Model 4.11 Thermal module Installing the thermal module for VGA Model Removing the thermal Module Figure 4-17 Removing the thermal moduleFigure 4-18 Applying silicon grease Installing the thermal Module Removing the CPU 4.12 CPU Installing the CPU 4--36 Figure 4-22 Securing the CPU Removing the Display Mask 4.13 Display Mask 4--38 Installing the Display Mask1. Install the display mask and lock the latches Satellite/Satellite Pro/L630/L635 Maintenance Manual Removing the LED module 4.14 LED Module LED cable LED module M2x2.5 black flat head screw Right LED bracketM2.6x6 black flat head screw Left LED bracket M2x2.5 black flat head screw Installing the LED Module Installing the CCD Board and MIC 4.15 CCD Board and MICRemoving the CCD Board and MIC 4-43 4.16 Power Button BoardRemoving the Power Button Board M2x2.5 black flat head Power board Install the Power Button Board Removing the Speakers 4.17 Speakers Installing the Speakers Removing the Switch board and Button board 4.18 Switch board and Button board Installing the Switch board and Button board 4.19 DC IN cable, Card reader board and Bluetooth Card 4. Seat the DC IN cable in the correct position Appendices Satellite/Satellite Pro/L630/L635 Maintenance Manual Appendix Contents Appendix A Handling the LCD Module Precautions for handling the LCD module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 9. Do not disassemble the LCD module. Disassembly can cause malfunctions Figure B-1 Board Layout Front Satellite/Satellite Pro/L630/L635 Maintenance ManualAppendix B Board Layout System Board Front View Figure B-2 Board Layout Back System Board Back View Make Appendix C Keyboard Scan/Character CodesCode set Keytop Keytop Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set Code set Keytop 1. * Scan codes differ by mode Table C-2 Scan Codes with left Shift key Keytop Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set Code set Code set Shift D.2 Taiwan TW Keyboard Appendix EKey Layout D.1 United States US Keyboard Figure D-4 RU keyboard D.3 Thai TH KeyboardD.4 Russian RU Keyboard Figure D-3 TH keyboard Figure D-6 KR keyboard D.5 Hebrew HE KeyboardD.6 Korean KR Keyboard Figure D-5 HE keyboard Figure D-8 USE keyboard D.7 UK-English UK KeyboardD.8 DU, UE, US International USE Keyboard Figure D-7 UK keyboard Figure D-10 SL keyboard D.9 Danish DK KeyboardD.10 Swiss/Switzerland SL Keyboard Figure D-9 DK keyboard Figure D-12 CZ keyboard D.11 Arabic AR KeyboardD.12 Czech CZ Keyboard Figure D-11 AR keyboard Figure D-14 SK keyboard D.13 Portuguese PT KeyboardD.14 Slovakian SK Keyboard Figure D-13 PT keyboard Figure D-16 FR keyboard D.15 Italian IT KeyboardD.16 French FR Keyboard Figure D-15 IT keyboard Figure D-18 GK keyboard D.17 German GR KeyboardD.18 Greek GK Keyboard Figure D-17 GR keyboard Figure D-20 SP keyboard D.19 Hungary HU KeyboardD.20 Spanish SP Keyboard Figure D-19 HU keyboard Figure D-22 TF keyboard D.21 Turkey TR KeyboardD.22 Turkish F TF Keyboard Figure D-21 TR keyboard Figure D-24 BE keyboard D.23 Swedish SW KeyboardD.24 Belgian BE Keyboard Figure D-23 SW keyboard Figure D-26 NO keyboard D.25 Yugoslavia YU KeyboardD.26 Norwegian NO Keyboard Figure D-25 YU keyboard Figure D-28 CB keyboard D.27 Scandinavian N5 KeyboardD.28 Canadian Bilingual CB Keyboard Figure D-27 N5 keyboard Figure D-30 BU keyboard D.29 Romania RO KeyboardD.30 Bulgaria BU Keyboard Figure D-29 RO keyboard D.31 Japan JP Keyboard Figure D-31 JP keyboardD-16