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Toshiba L630, L635 manual Diagnostic Programs

Models: L630 L635

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Chapter 3 Diagnostic Programs

Chapter 3 Diagnostic Programs

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Toshiba L630, L635 manual Diagnostic Programs

Contents

Satellite/Satellite Pro/L630/L635 Maintenance Manual Maintenance Manual TOSHIBA CORPORATIONToshiba Personal Computer Satellite L630/L635 PSK00x/PSK01x PSK04x/PSK05xDisclaimer CopyrightTrademarks Preface SAFETY PRECAUTIONSThe manual is divided into the following parts Acronyms ConventionsKeys Key operationTroubleshooting Table of ContentsChapter Hardware OverviewChapter Diagnostic ProgramsChapter Replacement ProceduresDMI Write Colors of Screw Shanks Battery PackPage Removing the Switch board and Button board Appendices Chapter 1 Hardware Overview 1 Hardware Overview Maintenance ManualSatellite/Satellite Pro/L630/L635 Chapter Contents1 Hardware Overview Figure 1-2 Computer Block Diagram Maintenance ManualFigure 1-3 System Board Configurations System Unit Block Diagram1.1 Features Using the following sizes of memory modules  Wireless LAN BTO  RGB External Monitor Port Figure 1-1 ID Parts Description Placement 1.1 FeaturesMaintenance Manual 1 Hardware OverviewFigure 1-2 Computer Block Diagram 1.1 FeaturesMaintenance Manual 1 Hardware OverviewFigure 1-3 System Board Configurations 1.1 FeaturesMaintenance Manual 1 Hardware OverviewFigure 1-4 System Unit Block Diagram Figure 1-4 is Block Diagram of the System UnitMaintenance Manual 1.2 System Unit Components1 Hardware Overview 1.2 System Unit Components System Controller  Mobile Intel 5 Series Chipset HM55 PCH  Digital microphone interface with internal MIC boost supporting  Atheros AR8152 / AR8151 - 10/100Mbit / 1Gbit 1.3 2.5-inch HDD 1.4 DVD Super Multi +-R Double Layer 1.5 Blu-Ray Writer 1.6 Power Supply 1.5 Blu-Ray Writer 1.7 Batteries1.7.2 Battery Charging Control 1.7.1 Main Battery1.7.3 RTC Battery 2 Troubleshooting Chapter TroubleshootingSatellite/Satellite Pro/L630/L635 Maintenance Manual 2 Troubleshooting ContentsChapter Figures 2 TroubleshootingTables Page 2.1 Outline 2 Troubleshooting2.1 Outline 2.2 Basic Flowchart Star t Connect the AC Adapter Insert Bootable CD into ODD or Bootable USB Memory into USB port Figure 2-1 Basic Flowchart 2/2If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows Procedure 1 Power Icon Check 2.3 Power SupplyAC adaptor cord Battery pack AC power cordProcedure 2 Connection Check Procedure 3 Replacement Check2.4 System Board Procedure 1 Message CheckProcedure 3 Replacement Check Procedure 2 Test Program Check1. System test 2. Memory test 3. Keyboard test 4. Display test Procedure 2 Partition Check Procedure 1 Message Check2.5 HDD Procedure 3 Format Check Check 5 Use the SYS command in the DOS system to install system filesProcedure 4 Test Program Check Status CodeSystem board Procedure 5 Connector Check and Replacement CheckProcedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.6 Keyboard KeyboardProcedure 2 Test Program Check Procedure 1 External Monitor CheckProcedure 3 Connector Check and Replacement Check 2.7 DisplayFL inverter board Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform CheckSystem board LCD/FL cableProcedure 2 Test Program Check Procedure 1 ODD Cleaning CheckProcedure 3 Connector Check and Replacement Check ConnectorCheck 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.9 LAN Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.10 Audio Test SpeakerProcedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.11 Cooling Module Cooling moduleChapter 3 Diagnostic Programs 3 Diagnostic Programs Contentsii Satellite/Satellite Pro L630/L635 Maintenance Manual ChapterError Codes and description Satellite/Satellite Pro L630/L635 Maintenance ManualPeripheral Quick Test Item ListPage 3.1 General  A Service Diagnostic BOOT CD or USB Flash Memory 3.2.1 Quick Test 3.2 Quick Start3.2.2 Customization Test The test result will be displayed in the following screen CPU Speed Test Step by Step 3. Test Result 3.2.3 Keyboard Layout test 3.2.5 Audio Record Test 3.2.4 Audio Play TestNOTE 1 This test only for internal microphone 3.2.7 DMI Write 3.2.6 DMI Read3.2.8 System Information On the left column of the above screen, the detected hardware components are listed. The corresponding information of the detected hardware components is displayed on the right of the screen. It displays the current running status information of the check program 3.2.9 View Logs 3.2.11 The Diagnostics Screen Explanation3.2.10 Exit to Free DOS 2. Test Running Status and Report Panel 1. Diagnostics Windows3. USER BREAK 4. Title Bar  Program Name and Its Version Service Diagnostic Ver1.10 Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled 3.3.1 Overview 3.3 OptionsOptions Menu Notes 3.3.2 Batch Parameters Configuration  Break On Error  Wait On Error Pause Enable  Monitor Battery Life3.3.3 Item’s Parameters Configuration  Monitor CPU Thermal Monitor the CPU temperature ∙ Test Mode LOOPBOUND  TIMEBOUND∙ Parameters ∙ Interactive3.3.4 Load Batch Parameters 3.3.5 Save Batch Parameters 3.3.6 LOG Parameters Setting∙ Report Destination  Log Errors Only ∙ Log Options  Log Errors Log Errors Only with Time  Log Test ActivitiesService Diagnostic Log viewer The default viewing program of Service Diagnostics is LogView.exeSatellite/Satellite Pro L630/L635 Maintenance Manual 3.3.8 Display LOG File∙ Page Up, Page Down ∙ ↑, ↓∙ Esc ∙ F1DIAG REPORT 3.3.10 LOG File SampleTest 3.4 SubtestsSubtest Test items3.4 Subtests 3 Diagnostic ProgramsBus Noise 28 Satellite/Satellite Pro L630/L635 Maintenance Manual 3 Diagnostic Programs3.4 Subtests Subtest 01 CPU 3.5 System Test NPU Basic Functions Test Subtest 02 Boards Subtest 03 FAN Speed Test Satellite/Satellite Pro L630/L635 Maintenance Manual 3 Diagnostic Programs3.5 System Test 3.6 Memory Test Subtest 01 BIOS ROMSubtest 02 Patterns Subtest 03 Extended Pattern 36 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 05 Walking 0’s Test Subtest 04 Walking 1’s TestSubtest 06 Memory Address Subtest 07 Refresh TestSubtest 11 Bus Noise Test Subtest 10 Data Bus TestSubtest 12 Memory Speed Test 3.7 Storage Password：hard diskSubtest 01 HDD Percent-Specify the coverage rate in percentage of the total disk 3.7 Storage 3 Diagnostic ProgramsSubtest 02 ODD Subtest 3.8 Video1. Text in normal attribute 2. Text in blinking normal attribute 4. Text Color 46 Satellite/Satellite Pro L630/L635 Maintenance Manual Subtest 02 640 * 480 VGA ModeSubtest 04 VESA Video Memory Subtest 03 VESA Video ModesSubtest 05 AGP Test 48 Satellite/Satellite Pro L630/L635 Maintenance ManualSubtest 06 LCD Panel Test Subtest 08 Color Purity Test SubtestSubtest 09 Direct Color Test Register TestSubtest 10 DAC/Palette Address 50 Satellite/Satellite Pro L630/L635 Maintenance ManualSubtest 01 LAN Card 3.9 Communication COMM3.10 Peripheral 1. Led Test Satellite/Satellite Pro L630/L635 Maintenance ManualNOTE 1 This Test can not support 3 in 1 LED Test Check whether the white led works normallyCheck whether the orange led works normally 54 Satellite/Satellite Pro L630/L635 Maintenance ManualCheck whether the HDD led works normally Satellite/Satellite Pro L630/L635 Maintenance Manual 3 Diagnostic Programs3.10 Peripheral Error 3.11 Error Codes and descriptionCommon Error DescriptionBoard 03xxThe PC speakers sound source 34xx 58 Satellite/Satellite Pro L630/L635 Maintenance Manual04xx VideoAudio 31xx08xx LAN CardMouse 05xx20xx IDE-HDD3.12 Quick Test Item List 3.12 Quick Test Item List3 Diagnostic ProgramsDevice Test ItemsChapter Replacement Procedures Satellite/Satellite Pro/L630/L635 Maintenance Manual 4 Replacement Procedures4-ii Chapter ContentsError! Bookmark not defined Error! Bookmark not defined Figures Satellite/Satellite Pro/L630/L635 Maintenance Manual 4 Replacement Procedures4-vii 4.1 General Safety Precautions 4.1 General Before You Begin Assembly Procedures Disassembly Procedures4.1 General 4 Replacement ProceduresTools and Equipment Screw Tightening TorqueSymbol examples Symbols of Screws on the Computer BodyColors of Screw Shanks 4.2.1 Battery Pack 4.2 Battery Pack/Bridge MediaRemoving the Battery Pack Installing the Battery Pack 4.2.2 Bridge Media Installing the Bridge MediaRemoving the Bridge Media Removing the Memory Module 4.3 Memory ModuleInstalling the Memory Module Removing the HDD 4.4 HDDM3. 0x3. 5 black flat head screw HDD chassis HDD Figure 4-5 Removing the HDD chassisInstalling the HDD Removing the ODD Bay Module 4.5 ODD Bay ModuleM2.0x5 white flat head screw ODD bay module Satellite/Satellite Pro/L630/L635 Maintenance Manual Installing the ODD Bay Module1. Place the ODD bay module in the correct position and slide it in 2. Push it in until it clicks into placeODD drive ODD bezel Disassembling the ODD BezelFigure 4-7 Removing the ODD Bezel Assembling the ODD BezelFigure 4-8 Removing the bracket from the ODD drive Disassembling the ODD DriveAssembling the ODD Drive Removing Keyboard 4.6 KeyboardInstalling the Keyboard Removing the Wireless LAN Card 4.7 Wireless LAN CardWireless Lan card CN1300 M2x2 black flat head screw Antenna white cableInstalling the Wireless LAN Card Removing the Top Cover 4.8 Top CoverM2.5x6 black flat head screw M2.5x6 black flat head screw M2x2 black flat head screw M2x2 black flat head screwFigure 4-12 Removing the top cover Installing the Top CoverRemoving the Display Assembly 4.9 Display AssemblyInstalling the Display Assembly 4.10 System Board Satellite/Satellite Pro/L630/L635 Maintenance ManualSystem board M2.5x5 black flat head screwSatellite/Satellite Pro/L630/L635 Maintenance Manual Installing the System Board1. Seat the system board in the correct position 2. Secure the system board with one M2.5x5 black flat-head screwRemove the thermal module for VGA Model 4.11 Thermal moduleInstalling the thermal module for VGA Model Figure 4-17 Removing the thermal module Removing the thermal ModuleFigure 4-18 Applying silicon grease Installing the thermal Module Removing the CPU 4.12 CPUInstalling the CPU Figure 4-22 Securing the CPU Satellite/Satellite Pro/L630/L635 Maintenance Manual4--36 Removing the Display Mask 4.13 Display Mask1. Install the display mask and lock the latches Installing the Display MaskSatellite/Satellite Pro/L630/L635 Maintenance Manual 4--38Removing the LED module 4.14 LED ModuleM2x2.5 black flat head screw Right LED bracket Satellite/Satellite Pro/L630/L635 Maintenance ManualM2.6x6 black flat head screw Left LED bracket M2x2.5 black flat head screwInstalling the LED Module 4.15 CCD Board and MIC Installing the CCD Board and MICRemoving the CCD Board and MIC Removing the Power Button Board 4.16 Power Button BoardM2x2.5 black flat head Power board Satellite/Satellite Pro/L630/L635 Maintenance ManualInstall the Power Button Board Removing the Speakers 4.17 SpeakersInstalling the Speakers Removing the Switch board and Button board 4.18 Switch board and Button boardInstalling the Switch board and Button board 4.19 DC IN cable, Card reader board and Bluetooth Card 4. Seat the DC IN cable in the correct position Appendices Satellite/Satellite Pro/L630/L635 Maintenance Manual Appendix ContentsAppendix A Handling the LCD Module Precautions for handling the LCD module3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 9. Do not disassemble the LCD module. Disassembly can cause malfunctions Appendix B Board Layout Satellite/Satellite Pro/L630/L635 Maintenance ManualSystem Board Front View Figure B-1 Board Layout FrontSystem Board Back View Satellite/Satellite Pro/L630/L635 Maintenance ManualFigure B-2 Board Layout Back Appendix C Keyboard Scan/Character Codes Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set Code setCode set Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set KeytopCode set Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set Keytop1. * Scan codes differ by mode Table C-2 Scan Codes with left Shift key Code set Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set KeytopKeytop Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set Code setShift Satellite/Satellite Pro/L630/L635 Maintenance ManualCode set Code setAppendix E Satellite/Satellite Pro/L630/L635 Maintenance ManualKey Layout D.1 United States US KeyboardD.3 Thai TH Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.4 Russian RU Keyboard Figure D-3 TH keyboardD.5 Hebrew HE Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.6 Korean KR Keyboard Figure D-5 HE keyboardD.7 UK-English UK Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.8 DU, UE, US International USE Keyboard Figure D-7 UK keyboardD.9 Danish DK Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.10 Swiss/Switzerland SL Keyboard Figure D-9 DK keyboardD.11 Arabic AR Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.12 Czech CZ Keyboard Figure D-11 AR keyboardD.13 Portuguese PT Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.14 Slovakian SK Keyboard Figure D-13 PT keyboardD.15 Italian IT Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.16 French FR Keyboard Figure D-15 IT keyboardD.17 German GR Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.18 Greek GK Keyboard Figure D-17 GR keyboardD.19 Hungary HU Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.20 Spanish SP Keyboard Figure D-19 HU keyboardD.21 Turkey TR Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.22 Turkish F TF Keyboard Figure D-21 TR keyboardD.23 Swedish SW Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.24 Belgian BE Keyboard Figure D-23 SW keyboardD.25 Yugoslavia YU Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.26 Norwegian NO Keyboard Figure D-25 YU keyboardD.27 Scandinavian N5 Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.28 Canadian Bilingual CB Keyboard Figure D-27 N5 keyboardD.29 Romania RO Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualD.30 Bulgaria BU Keyboard Figure D-29 RO keyboardD.31 Japan JP Keyboard Satellite/Satellite Pro/L630/L635 Maintenance ManualFigure D-31 JP keyboard D-16