Troubleshooting
PowerWhen the computer is not plugged into an AC outlet, the battery pack is the primary power source. However, your computer has a number of other power resources, including an intelligent power supply and a Real Time Clock battery. These resources are interrelated and any one could affect apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause could lie with another power resource. In such a case, contact your dealer.
Overheating power down
If the computer's internal temperature becomes too high, the computer will automatically enter Hibernation Mode or Sleep Mode and shut down. If the computer has reached room temperature and still does not start, or if it starts but shuts down quickly contact your dealer.
AC power
If you have trouble turning on the computer with the AC adaptor connected, check the Battery indicator. Refer to Chapter 6, Power and
Problem | Procedure |
AC adaptor doesn’t | Check the connections. Make sure the cord is |
power the computer | firmly connected to the computer and a power |
| outlet. |
| Check the condition of the cord and terminals. If |
| the cord is frayed or damaged, replace it. If the |
| terminals are soiled, wipe them with cotton or a |
| clean cloth. |
| If the AC adaptor still does not power the |
| computer, contact your dealer. |
Battery
If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and
Problem | Procedure |
Battery doesn't power | The battery may be discharged. Connect the AC |
the computer | adaptor to charge the battery. |
User’s Manual |