Operating Basics
■Wash and dry your hands thoroughly.
■Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.
■Clean the sensor with a
■Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate.
■Soaked or swollen finger (e.g. after taking bath)
■Injured finger
■Wet finger
■Soiled or oily finger
■Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition success rate.
■Enroll two or more fingers.
■Enroll additional fingers if recognition failure occurs often using enrolled fingers.
■Check your finger condition. Changed conditions, such as injured, rough, extremely dry, wet, soiled, dirty, oily, soaked, swollen fingers, may lower the recognition success rate. Also if the fingerprint is worn down or the finger becomes thinner or fatter, the recognition success rate may be lowered.
■The fingerprint for each finger is different and unique. Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification.
■Check sliding position and speed.
■Fingerprint data is enrolled up to 30~34.
■Fingerprint data is stored into the nonvolatile memory in the fingerprint sensor. Deleting the fingerprint data with Delete menu on Fingerprint Software Management before you dispose the computer is recommended.
How to delete the fingerprint dataSaved fingerprint data is stored in the
1.Click Start, point to All Programs, point to TrueSuite Access Manager and click it.
2.The TrueSuite Access Manager Fingerprint Software screen is displayed.
3.Enter your Windows Password and click Next to enter the Control Center. Or swipe your enrolled finger to enter the Control Center.
4.Click Delete All Fingerprints.
User’s Manual |