Troubleshooting
Sound systemRefer also to documentation for your audio devices.
Problem | Procedure |
No sound is heard | Check the software volume settings. |
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| Make sure the headphone connection is secure. |
| If problems persist, contact your dealer. |
Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.
Problem | Procedure |
Monitor does not turn on Make sure that the external monitor’s power | |
| switch is on. Confirm that the external monitor’s |
| power cable is plugged into a working power |
| outlet. |
No display | Try adjusting the contrast and brightness controls |
| on the external monitor. |
| Press hot keys Fn + F5 to change the display |
| priority and make sure it is not set for the internal |
| display. |
Display error occurs | Check that the cable connecting the external |
| monitor to the computer is attached firmly. |
| If problems persist, contact your dealer. |
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Problem | Procedure |
Communication | Make sure the computer's internal modem |
software can’t initialize | settings are correct. Refer to Phone and Modem |
modem | Properties in the Control Panel. |
You can hear a dial tone | If the call is going through a PBX machine, make |
but can’t make a call | sure the communication application’s tone dial |
| detection feature is disabled. |
| You can also use the ATX command. |
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You place a call, but a | Make sure the settings are correct in your |
connection can’t be | communications application. |
made |
|
After making a call you can’t hear a ring
Make sure the tone or pulse selection in your communications application is set correctly.
You can also use the ATD command.
User’s Manual |