Troubleshooting

 

 

 

 

Problem

Procedure

 

 

 

 

Communication is cut

The computer will automatically cut off

 

off unexpectedly

communication when connection with the carrier

 

 

is not successful for a set time interval. Try

 

 

lengthening this time interval.

 

A CONNECT display is

Check the error control setting in your

 

quickly replaced by NO

communications application.

 

CARRIER

You can also use the AT\N command.

 

Character display

In data transmission, make sure the parity bit and

 

becomes garbled during

stop bit settings correspond with those of the

 

a communication

remote computer.

 

 

Check the flow control and communication

 

 

protocol.

 

You cannot receive an

Check the rings before auto answer setting in

 

incoming call

your communications application.

 

 

You can also use the ATS0 command.

 

 

If problems persist, contact your dealer.

 

 

 

LAN

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

 

LAN jack and the LAN hub.

 

If problems persist, consult your LAN

 

administrator.

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics.

ProblemProcedure

Cannot access Wireless Make sure the computer's wireless

LAN

communication switch is set to on.

 

If problems persist, contact your LAN

 

administrator.

The Wireless LAN feature is not available on all models.

User’s Manual

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