Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

Cannot write correctly

If you have trouble writing, make sure you are

 

 

observing the following precautions:

 

 

Use only media recommended by TOSHIBA Do

 

 

not use the mouse or keyboard during writing.

 

 

Use only the software supplied with the computer

 

 

for recording.

 

 

Do not run or start other software during writing.

 

 

Do not jar the computer during writing.

 

 

Do not connect/disconnect external devices or

 

 

install/remove internal cards during writing. If

 

 

problems persist, contact your dealer.

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.

TouchPad

Problem

Procedure

 

On-screen pointer does

The system might be busy. If the pointer is

not respond to Pad

shaped as an hourglass, wait for it to return to its

operation

normal shape and try again to move it.

Double-tapping does

Try changing the double-click speed setting in the

not work

mouse control utility.

 

 

1.

To access this utility, click

, Control Panel,

 

 

Hardware and Sound, then Mouse icon.

 

2.

Wihtin the Mouse Properties window, click the

 

 

Buttons tab.

 

 

3.

Set the double-click speed as required and

 

 

click OK.

 

The mouse pointer

Try changing the speed setting in the mouse

moves too fast or too

control utility.

 

slow

1.

To access this utility, click

, Control Panel,

 

 

Hardware and Sound, then Mouse icon.

 

2.

Within the Mouse Properties window, click the

 

 

Pointer Options tab.

 

 

3.

Set the pointer speed as required and click

 

 

OK.

 

User’s Manual

9-9