2 Troubleshooting Procedures
2-2 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532)

2.2 Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before
going through the flowchart steps, check the following:
Ask the user if a password is registered and if it is, ask him or her to enter the
password.
Make sure that Toshiba Windows® XP/ Windows® 2000 is installed on the hard disk.
Non-Toshiba operating systems can cause the computer malfunction.
Make sure all optional equipment is removed fro m the comput er.
Make sure the USB FDD is empty.
Formatted: Numbered + Level: 1 +
Numbering Style: Bullet + Start at: 1 +
Alignment: Left + Aligned at: 18 pt +
Tab after: 0 pt + Indent at: 36 pt,
Tabs: 18 pt, Left