TRENDnet TEW-603PI manual Troubleshooting, Problem, Corrective Action, Survey screen

Models: TEW-603PI

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Troubleshooting

Troubleshooting

PROBLEMS STARTING THE 802.11g WIRELESS CLIENT UTILITY PROGRAM

PROBLEM

CORRECTIVE ACTION

Windows does not

Make sure the TEW-603PI is properly inserted into the PCI slot and then restart

auto-detect the

your computer.

TEW-603PI.

 

Perform a hardware scan by clicking Start, Settings, Control Panel and then

 

double-click Add/Remove Hardware. (Steps may vary depending on Windows

 

version).

 

Follow the on-screen instructions to search for the TEW-603PI (Wireless 802.11

 

USB Network Adapter) and install the driver.

 

Check for possible hardware conflicts. In Windows, click Start, Settings, Control

 

Panel, System, Hardware and then click Device Manager. Verify the status of the

 

TEW-603PI (Wireless 802.11 USB Network Adapter) under Network Adapter.

 

(Steps may vary depending on the Windows version).

 

 

 

Install the TEW-603PI in another computer. If the error persists, there may be a

 

hardware problem. In this case, please contact your local dealer for support.

 

 

PROBLEMS WITH THE LINK STATUS

PROBLEM

CORRECTIVE ACTION

The link quality and/or

Search and connect to another AP with a better link quality using the Site

signal strength is poor all

Survey screen.

the time from the status

Change the channel used by your AP.

bar.

Move your computer closer to the AP or the peer computer(s) within the

 

 

transmission range.

 

There may be too much radio interference (for example microwave or

 

another AP using the same channel) around your wireless network.

 

Relocate or reduce the radio interference.

 

 

PROBLEMS WITH SECURITY SETTINGS

“Disconnected” (meaning

Make sure your AP/Router has the same setting as your client adapter and

authentication failure)

follow AP/Router’s security settings.

Shown in the Status Bar

 

LED PWR and LINK are

Make sure your AP/Router has the same setting as your client adapter and

on but cannot receive or

follow AP/Router’s security settings.

sending data and connect

 

to network

 

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Page 39
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TRENDnet TEW-603PI manual Troubleshooting, Problem, Corrective Action, Survey screen