SNMP Solo
Placing a Technical Support Call
In order to diagnose the problem you are having, our technicians need the following information from you:
Installation Site:
Company Name:
Address:
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Installation Site Contact: |
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Full Name: |
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Phone Number: |
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If you are a consultant, |
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Consultant Name: |
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Phone Number: |
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Computer System: |
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Operating System and version:
System Manufacturer:
System Model Number:
NMS name and revision number:
UPS:
Manufacturer:
Model Name/Number:
Type of Port Connector (How many pins, male or female.):
What are the symptoms?
