Troubleshooting Guide
DANGER
ELECTROCUTION HAZARD
Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.
Troubleshooting - What to check when problems occur:
PROBLEM | POSSIBLE CAUSE | REMEDY | |
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Unit does not operate and | No electrical supply | Plug unit in or check circuit breaker. | |
electronic display is blank. |
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No interior light | Loose or burned out bulb | Tighten or replace bulb (See MAINTENANCE; LIGHT | |
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| BULB REPLACEMENT). | |
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Unit not cold enough. Check | Control set too warm | Set control to a cooler setting (See OPERATION). Allow | |
temperatures (see OPERATION for |
| 24 hours for temperature to stabilize. | |
approximate temperatures). |
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High ambient temperature or | Reposition unit. | ||
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| exposure to direct sunlight |
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| Airflow to front grille blocked | Airflow must not be obstructed to front grille (See | |
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| OPERATION). | |
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| Dirty condenser coils | Clean condenser (See MAINTENANCE; CONDENSER | |
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| CLEANING). | |
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| Light staying on | Adjust door (See MAINTENANCE; DOOR ALIGNMENT | |
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| CHECK AND ADJUSTMENT). | |
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| Door gasket not sealing properly | Adjust door (See MAINTENANCE; DOOR ALIGNMENT | |
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| CHECK AND ADJUSTMENT). | |
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Unit is too cold. Check temperatures | Control set too cold | Set control to a warmer setting (See OPERATION). Allow | |
(see OPERATION for approximate |
| 24 hours for temperature to stabilize. | |
temperatures). |
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Electronic display is blank and | Unit is in blackout/Sabbath mode | Exit blackout/Sabbath mode (not Star K certified) | |
interior light is OFF with door OPEN. | (not Star K certified). | (See OPERATION). | |
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Electronic display is blank and | A display function has changed. | Touch and hold the WARMER button and touch and | |
interior light is ON with door OPEN. |
| release the ON/OFF button three times, then release the | |
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| temperature button. The display should become visible. | |
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Electronic display shows repeating, | A factory control mode has been | Touch and hold the warmer temperature button and | |
randomly flashing symbols and | inadvertently entered. | touch and release the LIGHT button three times, then | |
partial characters. |
| release the temperature button to exit the factory | |
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| control mode. The | |
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| be displayed. | |
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Electronic display shows: | A factory control mode has been | Repeatedly touch the WARMER button to advance any | |
0, 1 to 16, or 99 | inadvertently entered. | number shown to 99 and touch and release the LIGHT | |
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| button. The | |
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| displayed. | |
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Electronic display shows one or | The unit is displaying an error code. | Record the error code(s) displayed and call for service. | |
more of the following: |
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E1, E2, E4, E5, E6, E7, E8, E9, E10, P1. |
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22 | 1115WC, 1175WC |