Troubleshooting
If your EXP 9100 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at: (800)
All service must be done by qualified service personnel.
Problem | Suggestion |
|
|
Charge light won’t come on when | ∙ Make sure the AC Adapter is plugged |
Handset is placed in Base Unit. | into the Base Unit and wall outlet. |
| ∙ Make sure Handset is properly seated |
| in Base Unit. |
| ∙ Make sure the |
| Pack is properly placed inside the |
| Handset. |
| ∙ Make sure that the charging contacts |
| on the Handset and Base Unit are clean. |
Audio sounds weak and/or scratchy. | ∙ Make sure that the Base Unit antenna |
| is fully vertical. |
| ∙ Make sure that there are no obstacles |
| (walls, doors, etc.) in |
| between the Base Unit and the Handset. |
| ∙ Move the Handset and/or Base Unit to |
| different locations and try again. |
Can’t make or receive calls. | ∙ Check both ends of the Base Unit |
| telephone line cord. |
| ∙ Make sure the AC Adapter is plugged |
| into the Base Unit and wall outlet. |
| ∙ Disconnect the AC Adapter for a few |
| minutes, and then reconnect it. |
Handset doesn’t ring or receive a page. | ∙ |
| weak. Charge the battery on the Base |
| Unit for more than 5 to 7 hours. |
| ∙ Set the RING ON/BATT SAVE switch on |
| the Handset to “RING ON”. |
| ∙ Make sure the Base Unit antenna is |
| fully vertical. |
| ∙ Make sure that there are no obstacles |
| (walls, doors, etc.) in |
| between the Base Unit and the Handset. |
| ∙ The Handset may be too far away from |
| the Base Unit. |
| ∙ Place the Base Unit away from noise |
| sources. |
| ∙ The Digital Security Code may be |
| erased. Set the Digital Code. |
| (See page 5 for instructions.) |
Base Unit doesn’t ring or receive a page. | ∙ Set the Base Unit RINGER/VOLUME |
| switch to “LO” or “HI”. |
|
|
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