Velodyne Acoustics HDL-32E TrouBLesHootinG, Problem Resolution, SerVice and Maintenance

trouBLesHootinG HDL-32E User’s Manual

Use this chart to troubleshoot common problems with the HDL-32E.

Problem	Resolution
Unit doesn’t spin	Verify power connection and polarity.
	Verify proper voltage – should be between 9 and 32 volts
	drawing a minimum of one amp.
	Inspect the fuse in the interface module.
	Replace if necessary.
Unit spins but no data	Verify Ethernet wiring.
	Verify packet output using another application
	(e.g. Ethereal/Wireshark).
	Verify network settings.
	Set a static IP address in network settings. 192.168.3.255.
	.

serVice and Maintenance

There are no user service or maintenance requirements or procedures for the Velodyne HDL-32E.

For service or maintenance, please contact Velodyne at +1 (408) 465-2800, or log on to our website at www.velodynelidar.com.

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