TrouBLesHootinG, Problem Resolution | Velodyne Acoustics HDL-32E

trouBLesHootinG

HDL-32E User’s Manual

Use this chart to troubleshoot common problems with the HDL-32E.

Problem	Resolution

Unit doesn’t spin	Verify power connection and polarity.
	Verify proper voltage – should be between 9 and 32 volts
	drawing a minimum of one amp.
	Inspect the fuse in the interface module.
	Replace if necessary.

Unit spins but no data	Verify Ethernet wiring.
	Verify packet output using another application
	(e.g. Ethereal/Wireshark).
	Verify network settings.
	Set a static IP address in network settings. 192.168.3.255.

	.

serVice and Maintenance

There are no user service or maintenance requirements or procedures for the Velodyne HDL-32E.

For service or maintenance, please contact Velodyne at +1 (408) 465-2800, or log on to our website at www.velodynelidar.com.

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Velodyne Acoustics HDL-32E user manual TrouBLesHootinG, Problem Resolution, SerVice and Maintenance

Contents

HDL-32E E R ’ S M a N U a L a N D Coordinate Calculation Algorithm Sample Code Digital Sensor Recorder DSRHDL-32E Sample Data Packets Calibration and OrientationPage Introduction PrinciPLes of oPeration Principles of Operation Mount Base SetuPCase Contents Operate Connect Power and ComputerWiring Weather IP Address UsaGeHDL-32 MAC ID and IP address format Mac ID UsaGe GPS Receiver Option 2 Customer’s GPS Receiver External GPS Time SynchronizationGPS Receiver Option 1 Velodyne Supplied GPS Receiver Images below show the GPS receiver included with the HDL-32E Laser Timing Packet Format and Status Byte for GPS Time StampingTime Stamping Accuracy Rules Vertical angle Laser Firing SequenceFiring order SerVice and Maintenance TrouBLesHootinGProblem Resolution SPecifications Calibrate InstallAPPendix a diGitaL sensor recorder dsr Live Playback APPendix a Playback of Recorded files Shift ZoomAxis Rotation Rotational APPendix B HdL-32e saMPLe data PacKets Data Packet Format APPendix B Positioning Packet Figure B2 Figure B3 Time Stamp Nmea Sentence Ethernet Packet Example APPendix c coordinate caLcuLation aLGoritHM saMPLe code Laser Spot Size APPendix d caLiBration and orientationCalibration and Orientation Distance Calibration APPendix e etHernet transit tiMinG taBLe Velodyne LiDAR, Inc