Troubleshooting — continued

The alarm did not go off.

• Verify that the correct Wake time was

 

set (Reference page 14).

 

• Verify that the correct setting for

 

weekday or weekend was set

 

(Reference page 14-15).

 

• Verify that the date which was set is

 

correct (Reference page 13).

 

• Verify that the AM or PM settings are

 

correct (Reference page 13-14).

 

• Verify that in wake settings that a

 

SOUND and/or LIGHT source has

 

been chosen (Reference page 15-16).

There is a statement on the screen:

• The product will only read MP3 files.

Files not found.

• Ensure that you are using songs in an

 

 

MP3 format.

 

• It will not recognize iTunes, .wav, or

 

.wma formats. Most formats (such

 

as iTunes) can be converted to MP3

 

format. Please visit http://support.

 

apple.com/kb/HT1550 for instructions

 

on how to perform this activity.

There is a statement on the screen:

• The memory device is not being

Device not found.

recognized.

 

• Verify that the device is inserted

 

correctly.

 

 

I cannot see all my folders.

• The product has a limit of 200

 

folders. It cannot recognize or display

 

additional folders.

I cannot see all my files.

• The product has a limit of recognizing

 

800 songs. Songs over that limit will

 

not be recognized.

 

• The Rise & Shine® only displays MP3

 

files. Most formats (such as iTunes)

 

can be converted to MP3 format.

 

Please visit http://support.apple.com/

 

kb/HT1550 for instructions on how to

 

perform this activity.

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Verilux VA04 manual Please visit http//support.apple.com