Troubleshooting

Problem

What to do

 

 

My Rise & Shine® does not turn on

• Make sure the power cord is fully plugged

or play music.

into an operating electrical outlet.

 

• Make sure the Audio Input Selector

 

is not OFF. See page 11 for further

 

instructions.

 

 

The Brightness Control does not

• Make sure that the light you wish to

change the brightness of the LED

control is ON: Go to LIGHT SET on the

light panel or auxiliary lamp.

display menu and check settings. See

 

page 21 for further instructions.

 

• Make sure an auxiliary lamp is plugged

 

into the Rise & Shine and turned on.

Auxiliary Lamp does not work when

• Verify that the lamp switch is turned on.

plugged into the Rise & Shine.

• The auxiliary lamp bulb may not be

 

 

functional. Replace the bulb.

 

• The lamp may not be enabled in “Light

 

Set”. Review the instructions on page

 

21 to enable the lamp.

 

• You may need to replace the fuse.

 

Review the instructions on page 29 to

 

replace the fuse.

 

 

LED’s do not work in Wake or Sleep

• “Top” is not enabled in “Light Set”.

Set.

Review the instructions on page 21

 

under Light Settings.

 

• “Top” is not enabled in Wake or Sleep

 

Settings. Reference page 15 under

 

Light Settings.

 

 

The lights just suddenly turned off or

• One hour after the alarm setting time,

the volume suddenly turned off.

if the device is not used, it will turn off.

 

• Once it is used again, it will turn on.

 

 

The screen keeps going dark. I want

• The device is performing in the Sleep

it to stop.

Mode. It is currently set for the display

 

to be off during this time.

 

• To stop this mode, turn one of the

 

middle 3 dials on the front of the unit.

 

These dials are labeled Brightness,

 

Mode Select or Volume.

 

• You need only turn one of the dials.

 

 

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Verilux VA04 manual Troubleshooting, Problem What to do