Customer Support
For technical support or product service, see the table below or contact your reseller. Note : You will need the product serial number.
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| Australia/New Zealand | www.viewsonic.com.au | AUS=1800 880 818 |
| service@au.viewsonic.com |
| NZ=0800 008 822 |
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| Canada | www.viewsonic.com | T (Toll)= |
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| Europe/Middle East/Baltic | www.viewsoniceurope.com | Contact your reseller |
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| Hong Kong | www.hk.viewsonic.com | T= 852 3102 2900 |
| service@hk.viewsonic.com |
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| India | www.in.viewsonic.com | T= 1800 11 9999 |
| service@in.viewsonic.com |
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| Korea | www.kr.viewsonic.com | T= 080 265 9080 |
| service@kr.viewsonic.com |
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| Latin America (Argentina) | www.viewsonic.com/la/ | T= 0800 666 0194 |
| soporte@viewsonic.com |
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| Latin America (Brazil) | www.viewsonic.com/la/ | T= 0800 891 6984 |
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| Latin America (Chile) | www.viewsonic.com/la/ | T= 800 440 303 |
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| Latin America (Columbia) | www.viewsonic.com/la/ | T= 01 800 915 6588 |
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| Latin America (Mexico) | www.viewsonic.com/la/ | T= 001 800 514 6518 |
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| Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS |
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| Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16 |
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| Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico |
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| Latin America (Peru) | www.viewsonic.com/la/ | T= 0800 53458 |
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| Macau | www.hk.viewsonic.com | T= 853 700 303 |
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| Singapore/Malaysia/ | www.ap.viewsonic.com | T= 65 6461 6044 |
| service@sg.viewsonic.com |
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| South Africa | www.viewsoniceurope.com | www.viewsoniceurope.com/uk/Support/Calldesk.htm | ||
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| United Kingdom | www.viewsoniceurope.com/uk/ | www.viewsoniceurope.com/uk/Support/Calldesk.htm | ||
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| United States | www.viewsonic.com | T (Toll)= |
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Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
North and South America: Please check with your local dealer or local ViewSonic office for the warranty information.
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.Any product on which the serial number has been defaced, modified or removed.
2.Damage, deterioration or malfunction resulting from:
a.Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b.Repair or attempted repair by anyone not authorized by ViewSonic.
c.Any damage of the product due to shipment.
d.Removal or installation of the product.
e.Causes external to the product, such as electric power fluctuations or failure.
f.Use of supplies or parts not meeting ViewSonic’s specifications.
g.Normal wear and tear.
h.Any other cause which does not relate to a product defect.
3.Any product exhibiting a condition commonly known as “image
4.Removal, installation, and
How to get service:
1.For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
2.To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
