Visioneer 8600 manual If the Scanner is not Properly Connected

CHECKING OUT YOUR SCANNER 17

IF THE SCANNER IS NOT PROPERLY CONNECTED

If the scanner icon on the Windows taskbar has a red “X” through it, the scanner is not properly connected.

Check for one of these possible problems:

•Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables are plugged in securely.

•Is the scanner’s power light on? Turn on the scanner’s power. If the light still doesn’t come on, plug the power adapter into another electrical outlet.

•Is the scanner’s locking tab in the locked position? Slide the locking tab to the unlocked position. If you tried to scan with the scanner locked, you must restart your computer after unlocking the scanner.

•If you connected the scanner to a parallel port, are you using an older computer that has 25-pin connectors for both serial and parallel ports? You may have plugged the scanner cable into a serial port instead of the parallel port. Remove the scanner cable from the serial port and plug the cable into the parallel port.

•If you connected the scanner to a parallel port, are other devices “daisy-chained” to the parallel port? If so, the scanner must be the first one connected to the computer. Plug the scanner into the computer’s parallel port first, then plug the next device into the scanner.

•Did you restart the computer after installing the software? If you didn’t restart the computer, it may not have loaded all of the software files. Try restarting your computer.

Please see the Readme file in the PaperPort directory on your computer’s hard drive. The Readme file contains additional information that may help you diagnose problems connecting the scanner.