118VISIONEER STROBE XP 450 SCANNER USERS GUIDE

STATUS LIGHT TROUBLESHOOTING CODES

A green status light indicates the normal state of the scanner.

NORMAL OPERATION

Blinking green: indicates the scanner is waking up from power saving and preparing to scan.

Steady green: indicates the scanner is ready to scan.

ERROR CODES

If your scanner experiences hardware problems, the status light will blink red. The number of times it blinks indicates the error code.

The table below describes the error codes.

Flashing

Problem Description

Solution

Code

 

 

 

 

 

6

The scanner’s cover is open.

Close the scanner cover and make sure it attaches

 

 

completely.

 

 

 

9

Paper jam

See “Clearing Paper Jams” on page 114.

 

 

 

All Other

An internal part in the scanner

Re-boot your computer. If the problem persists, contact

Codes

may have malfunctioned.

Visioneer Technical Support.

 

 

 

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Visioneer XP 450 manual Status Light Troubleshooting Codes, Problem Description Solution