WatchGuard Technologies Firebox X manual LiveSecurity Service Self Help Tools, New from WatchGuard

LiveSecurity Service Self Help Tools

New from WatchGuard

When WatchGuard releases a new product, we first tell you — our customers. You can learn more about new features and services, product upgrades, hardware releases, and customer promotions.

Activating the LiveSecurity Service

You can activate the LiveSecurity® Service through the Quick Setup Wizard on the CD-ROM. Or, you can activate it through the activation section of the LiveSecurity Web pages. There is information about the Quick Setup Wizard in the QuickStart Guide and in the “Getting Started” chapter of this book.

Note

To activate the LiveSecurity Service, you must enable JavaScript on your browser.

To activate the LiveSecurity Service through the Web:

1Make sure that you have the LiveSecurity license key and the Firebox serial number. These are necessary during the LiveSecurity activation procedure.

-You can find the Firebox serial number in two locations. First, on a small silver label on the outer side of the Firebox package. Second, on a label on the rear side of the Firebox, below the Universal Product Code (UPC) symbol.

-The license key number is on the WatchGuard LiveSecurity License Key certificate. Make sure that you type it the same as it is shown on the key. Include the hyphens.

2Using your Web browser, go to: www.watchguard.com/account/register.asp

The Account page appears.

3Complete the LiveSecurity Activation page. Use the TAB key or the mouse to move through the fields on the page.

You must complete all the fields to activate correctly. This information helps WatchGuard to send you the information and software updates that are applicable to your products.

4Make sure that your e-mail address is correct. After you complete the procedure, you get an e- mail message that tells you that you activated the LiveSecurity Service satisfactorily. All your LiveSecurity e-mail will come to this address.

5Click Register.

LiveSecurity Service Self Help Tools

Online Self Help Tools enable you to get the best performance from your WatchGuard® products.

Note

You must activate the LiveSecurity® Service before you can access online resources.

Basic FAQs

The Basic FAQs (frequently asked questions) give general information about the Firebox® and the WatchGuard System Manager software. They are written for the customer who is new to network security and to WatchGuard products.

User Guide 17