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TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION | |
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Burners burn with a yellow or orange flame, in | Inspect spider/insect screens for possible obstructions.. | Clean spider/insect screens.. Refer to “ANNUAL | |
conjunction with the smell of gas. (This is normal for | (Blockage of holes..) | MAINTENANCE..” | |
the burner lighting tube.) |
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Symptoms: | The excess flow safety device, which is part of the | To reset the excess flow safety device, turn all burner | |
Burners do not light. | barbecue to cylinder connection, may have been | control knobs and the cylinder valve off.. Disconnect the | |
activated.. | regulator from the cylinder.. Turn burner control knobs | ||
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| to HI.. Wait at least one minute.. Turn burner control | ||
Burners have a small, flickering flame in the HI |
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| knobs to OFF.. Reconnect the regulator to the cylinder.. | ||
position. |
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| Turn cylinder valve on slowly.. Refer to “MAIN BURNER | ||
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| IGNITION..” | ||
Barbecue temperature only reaches 250° to 300° in |
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the HI position. |
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Burner does not light. | Is LP fuel low or empty? | Refill LP cylinder.. | |
OR |
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Is fuel hose bent or kinked? | Straighten fuel hose.. | ||
Flame is low in HI position. | |||
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| Does burner light with a match? | Clean burners.. Refer to “MAINTENANCE..” | |
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| Did you use the snap igniter several times until the main | Make sure to hold the control knob in for two seconds | |
| burner lit? Refer to “MAIN BURNER IGNITION..” | after snapping the igniter and seeing the orange flame | |
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| from the burner lighting tube.. | |
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| Does the igniter work? Do you see a spark when you | Try manually lighting the burner.. Refer to “MAIN | |
| repeatedly use the snap igniter? | BURNER MANUAL IGNITION..” Call Customer Service.. | |
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Experiencing | Are you preheating barbecue in the prescribed manner? | Turn all burners on HI for 10 to 15 minutes for preheating.. | |
m CAUTION: Do not line the |
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Are the cooking grates and Flavorizer® bars heavily | Clean thoroughly.. Refer to “CLEANING..” | ||
grease tray with aluminum foil. | coated with |
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| Is the bottom tray “dirty” and not allowing grease to flow | Clean bottom tray.. | |
| into catch pan? |
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Burner flame pattern is erratic. Flame is low when | Are burners clean? | Clean burners.. Refer to “MAINTENANCE..” | |
burner is on HI. Flames do not run the whole length |
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of the burner tube. |
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Inside of lid appears to be “peeling.” (Resembles | The lid is porcelain enamel or stainless steel, not paint.. | Clean thoroughly.. Refer to “CLEANING..” | |
paint peeling.) | It cannot “peel..” What you are seeing is |
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| that has turned to carbon and is flaking off.. |
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| THIS IS NOT A DEFECT. |
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Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door.. | Loosen adjustment nut/s.. Slide door/s until aligned.. | |
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| Tighten nut/s.. | |
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Barbecue seems to lose heat when cooking in cold | Is there frost/ice on the outside of the LP cylinder? | The liquid propane in the cylinder turns to vapor too | |
weather temperatures of 50°F or colder. |
| slowly to supply the burners with gas.. This is due to the | |
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| air temperature cooling the LP cylinder, which slows the | |
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| vaporization process.. Turn off burner control knobs and | |
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| the LP cylinder .. replace with a spare LP cylinder and | |
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| resume cooking.. | |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
SIDE BURNER TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION |
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Side Burner does not light. | Is gas supply off? | Turn gas supply on.. |
| The excess flow safety device, which is part of the | To reset the excess flow safety device turn all burner |
| barbecue to cylinder connection, may have activated.. | control knobs and the cylinder valve off.. Disconnect the |
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| regulator from the cylinder.. Turn burner control knobs to |
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| START/HI.. Wait at least one minute.. Turn burner control |
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| knobs to OFF.. Reconnect the regulator to the cylinder.. |
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| Turn cylinder valve on slowly.. Refer to “SIDE BURNER |
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| IGNITION”.. |
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Flame is low in HI position. | Is the fuel hose bent or kinked? | Straighten hose.. |
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Push button ignition does not work. | Does burner light with a match? | If match lights burner, check igniter.. Refer to “SIDE |
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| BURNER MAINTENANCE”.. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
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