Apx-3, Customer Service | Western Telematic IPS-15 instruction

C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST/PDT, Monday through Friday. When calling, please be prepared to give the name and model of the unit, its serial number and a description of its symptoms. If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

Toll Free Service Line: 1-888-280-7227

Local Phone: (949) 586-9950

Service Fax: (949) 457-8138

Email: service@wti.com

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Western Telematic IPS-15 manual Apx-3, Customer Service

Contents

WTIPartNo.13301Rev.B Page Table of Contents List of Figures IPSInternetPowerSwitchUsersGuide Introduction Intelligent Power Control Typographic Conventions Easy to Configure, Easy to Use Unit Description Master Main UnitMaster Unit Front Panel IPS-15 Master Unit Back Panel Master Unit Back Panel Satellite Unit Front Panel Optional Satellite Unit IPS-15 Satellite Unit Back Panel Satellite Unit Back Panel Quick Start Hardware Installation Connections Diagram For Optional Satellite Units Only QuickStart Web Browser Interface Communicating with the IPS-15 QuickStart Text Interface $ telnet 192.168.168.168 Enter IPSInternetPowerSwitchUsersGuide Installation Power Supply ConnectionConnection to Switched Outlets Console Port Connection Connecting the Network CableConnecting a Local PC Connecting an External Modem Connecting Optional IPS Satellite Units Installation IPSInternetPowerSwitchUsersGuide System Mode and User Mode Configuration Communicating with the IPS Accessing the Web Browser Interface Accessing the Text Interface Configuration Plug Status Screen Text Interface General Parameters Menus Configuration Menus General Parameters Menu Web Browser Interface 9InactivityTimeout5. ConfirmationMin IPSInternetPowerSwitchUsersGuide Plug Parameters Menu Text Interface Plug Parameters Menus Network Parameters Menus Network Parameters Menu Text Interface IP Security Feature Telnet Parameters Menus Permit 11 Telnet Parameters Menu Text Interface Web Server Parameters Menus 13 Web Browser Parameters Menu Text Interface Save Configuration Parameters Plug Numbers and Plug Zones Operation Plug Status Screen Web Browser Interface Operation via the Web Browser Interface Operation Boot/On/Off Commands Text Interface Operation via the Text InterfacePlug Status Screen Text Interface Boot 1 or /BO Atmswtch Applying Commands to Several Plugs Text Interface Logging Out of Command Mode Automated Mode Manual Operation Sending Parameters to a File Saving and Restoring Configuration Parameters Restoring Saved Parameters Straight Wired RJ11 Cables Interface DescriptionsConsole Port Interface Ordering Information Specifications Apx-3 Customer Service Trademark and Copyright Information Apx-4 464 Index1to5 BudRate Cables NetwrkPortAccess 3-1,.534-2,5-5124