Chapter 4 Troubleshooting

Hard Disk Problems

The hard disk drive does not work or is not recognizable -

„The new HDD may need to be partitioned and reformatted. O/S and drivers will need to be re-installed as well.

„Check the hard disk indicator LED. When you access a file, the LED lamp should light up momentarily.

„The new HDD may be defective or is not compatible.

„If your computer has been subjected to static electricity or physical shock, you may have damaged the disk drive.

The hard drive is making abnormal whining noises -

„You should back up your files as soon as possible.

„Make sure the source of noise is indeed from the hard drive and not the fan or other devices.

The hard disk drive has reached its capacity -

„Run Disk Cleanup utility in Windows. [Start > All Programs > Accessories > System Tools > Disk Cleanup] The system will prompt you for what to do.

„Archive files or programs that you had no longer used by moving them to an alternative storage medium (floppy disk, optical record-able disk, etc.) or uninstall programs that no longer use.

„Many browsers store files in the hard drive as a cache to speed up the performance. Check the program’s Online Help for instructions on decreasing the cache size or on removing temporary Internet files.

„Empty the Recycle Bin to create more disk space. When you delete files, Windows saves them to the Recycle Bin.

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Westinghouse NB-14w2 user manual Hard Disk Problems, Hard disk drive does not work or is not recognizable