Whirlpool 9758899 Assistance Or Service, Display shows messages, If you need replacement parts

Display shows messages

■Is the display showing “PF”? There has been a power failure. Clear the display. See “Display(s)” section. On some models, reset the clock, if needed. See “Clock” section.

■Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL to clear the display. See “Display(s)” section. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open? Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Timed Cooking” section.

Oven cooking results not what expected

■Is the appliance level? Level the appliance. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated? See the “Baking and Roasting” and “Broiling” sections.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check to make sure batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest Whirlpool designated service center.

For product related questions, please call the Whirlpool Canada Inc. Customer Interaction Center toll free: 1-800-461-5681

Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).

Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Referrals to local dealers.

For parts, accessories and service in Canada

Call 1-800-807-6777.Whirlpool Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:

Customer Interaction Center Whirlpool Canada Inc.

1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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