Whirlpool ACE184XR0 manual Assistance or Service, Accessories

Temperature on display does not match room temperature

■When the compressor and fan motor turn off during Power Saver mode, or after you turn off the unit, a lower temperature reading than the actual room temperature may be displayed for a short period of time. This lower temperature reading is caused by the temperature sensor being located close to the cold evaporator coil. The actual room temperature will display within a few minutes.

Water drips from cabinet into your house

■The air conditioner is not properly leveled. The air conditioner should slope slightly downward toward the outside. Level the air conditioner to provide a downward slope toward the outside to ensure proper drainage. See the Installation Instructions.

NOTE: Do not drill a hole into the bottom of the metal base and condensate pan.

ASSISTANCE OR SERVICE

To avoid unnecessary service calls, please check the

“Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

If you need assistance or service

Call the Customer eXperience Center telephone number. Dial toll- free 1-800-253-1301in the U.S.A. Our consultants are available to assist you.

When calling: Please know the purchase date, and the complete model and serial number of your appliance.

This information will help us better respond to your request.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances

■Installation information

■Use and maintenance procedures

■Accessory and repair parts sales

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

■Referrals to local dealers, service companies, and repair parts distributors

Our service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the authorized service company in your area, you can also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory-authorized parts. These parts will fit right and work right, because they are made to the same exacting specifications used to build every new appliance.

To locate factory-authorized parts in your area, call our Customer eXperience Center telephone number, your nearest authorized service center, or Factory Service at 1-800-442-1111in the U.S.A.

For further assistance

If you need further assistance, you can write to ask any questions or tell us about your concerns to:

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Please record your model's information.

Whenever you call to request service on your appliance, you need to know your complete model number and serial number. You can find this information on the model and serial number label. See “Electrical Requirements” for model and serial number location.

Please record the model and serial number information below. Also, record the purchase date of your appliance and the store's name, address, and telephone number.

Model Number__________________________________________________

Serial Number __________________________________________________

Purchase Date__________________________________________________

Store Name ____________________________________________________

Store Address __________________________________________________

Store Phone ____________________________________________________

Keep this book and the sales slip together for future reference.

Accessories

You can order the following accessories for your air conditioner from your local authorized dealer or by calling 1-800-253-1301from anywhere in the U.S.A. You will hear a recording. Follow the instructions to place an order.

Replacement air filters

A good, clean air filter is important for best cooling with least energy consumption. Your air filter should be cleaned regularly. See “Cleaning the Air Filter” section for cleaning instructions. We suggest you replace your air filter once a year.

Heavy-duty cover

If you decide to leave your air conditioner installed during the winter, a heavy-duty cover will help protect your air conditioner and reduce drafts. The outdoor cover protects against cold drafts through the unit's air passages and protects the cabinet from snow, rain, sleet, rust, and dust.

For a heavy-duty outdoor cover sized to fit your air conditioner, order Part Number 484069.

For a heavy-duty indoor cover sized to fit your air conditioner, order Part Number 4392941.

Wide Window Kit

A special Wide Window Kit is available for windows 40" (101.6 cm) to 54" (137.2 cm) wide. Use Kit Number 1162147.

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