Manuals / Whirlpool / Kitchen Appliance / Ice Maker

Whirlpool KUIA18PNL11, KUIA18NNJ11, KUIA15NRH11, KUIA15PRL11 manual Diagnostics & Troubleshooting

Models: KUIA15PLL11 KUIA18PNL11 KUIA15NLH11 KUIA15PRL11 KUIA15NRH11 KUIA18NNJ11

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DIAGNOSTICS & TROUBLESHOOTING	6-1
Water And Its Effect On Making Ice	6-1
Troubleshooting Chart	6-2
Diagnostic Flow Chart For Ice Maker Control Board	6-5
WIRING DIAGRAM & STRIP CIRCUITS	7-1
Wiring Diagram	7-1
Strip Circuits	7-2
TECH TIPS	8-1
Cleaning The Ice Maker	8-1
Cleaning The Evaporator Plate	8-1

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Whirlpool KUIA18PNL*11, KUIA18NNJ*11, KUIA15NRH*11, KUIA15PRL*11, KUIA15NLH*11, KUIA15PLL*11 Diagnostics & Troubleshooting

Contents

2007 DESIGN 18θ AUTOMATIC ICE MAKERS KAR-19JOB AID TECHNICAL EDUCATIONFORWARD GOALS AND OBJECTIVESTABLE OF CONTENTS PageDIAGNOSTICS & TROUBLESHOOTING GENERAL ICE MAKER SAFETYDANGER MODEL NUMBER KITCHENAID MODEL & SERIAL NUMBER DESIGNATIONSSERIAL NUMBER The Model/Serial Number label location is shown below MODEL & SERIAL NUMBER LABEL LOCATIONModel & Serial Number Location SPECIFICATIONS INSTALLATION INFORMATION ELECTRICAL SUPPLY REQUIREMENTSPlug into a grounded 3 prong outlet. Do not remove ground prong Do not use an adapter Do not use an extension cordWATER SUPPLY AND DRAIN CONNECTIONS CONNECTING THE WATER LINEGravity Drain System CONNECTING THE DRAINSIDE VIEW 15 Models 18 Models Connecting the Drain Use two or more people to move and install ice makerDrain Pump System On Some Models Plug into a grounded 3 prong outlet. Do not remove ground prongTHEORY OF OPERATION OPERATING SYSTEMSWATER SYSTEM WATER SYSTEM COMPONENT LOCATIONS Water Distributor Evaporator Water Return Tube Manual DrainDrain Overﬂow Water Valve Outlet TubeELECTRICAL SYSTEM OPERATIONAL MODES ICE MAKING CYCLEElectrical System Water SystemEntering and Navigating - Manual Diagnostics Electrical SystemRefrigeration System Water SystemERROR DISPLAYS Diagnostic ChartHOLIDAY MODE MODELS WITH INTERNAL DRAIN PUMPS Overﬁll Contact Full Contacts Connector Hose Contains Screen WasherPump Inlet Contacts Sense Continuity Through The Water Vent OutletCOMPONENT ACCESS COMPONENT LOCATIONSLight Switch Switch1. Unplug ice maker or disconnect power 2. Open the ice maker door Plug into a grounded 3 prong outlet. Do not remove ground prongDo not use an adapter Do not use an extension cord 6. To remove the bin thermistor8. To remove the evaporator thermistor Continued on the next page9. To remove the water distributor Water Distributor Water Hose Tab Water DistributorREMOVING THE ELECTRONIC CONTROL HOUSING COMPONENTS Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shocka Disconnect the six pin wire connector from harness Electrical Shock Hazard Connect green ground wire to ground terminal9. To remove the light switch or push-but- ton switch assembly 8. To remove the dual transformerREMOVING THE WATER RECIRCULATION PUMP Electrical Shock Hazard Disconnect power before servicing2-Wire Connector Water Fill Tube Recirculation Pump Outlet Tube Replace all parts and panels before operatingREMOVING THE RESERVOIR DRAIN PUMP WATER LEVEL SENSOR Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shockREMOVING THE CONDENSER FAN MOTOR Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shock12. Disconnect the wire connector from the condenser fan motor Continued on the next pageCondenser Fan Blade Condenser Fan Motor Screw 1 ofREMOVING THE EVAPORATOR Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shock10. 18˝ Models Only Remove the six screws from the counterbalance plate and remove the plate from the rear of the unit Continued on the next pageand pull the free end of the water line up REASSEMBLY NOTES REMOVING THE MEASURED FILL WATER VALVE Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shockREMOVING THE HOT GAS VALVE & SOLENOID Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shockREMOVING THE CONDENSER Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shockREMOVING THE COMPRESSOR Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shockElectrical Shock Hazard Connect green ground wire to ground terminal Failure to do so can result in death or electrical shockClip On Stud Compressor Filter/DrierREMOVING THE INTERNAL DRAIN PUMP Electrical Shock Hazard Disconnect power before servicingReplace all parts and panels before operating Failure to do so can result in death or electrical shockREMOVING THE ICE MAKER DOOR & GASKET 15˝ MODELS 2. To remove the door gasketTop Door Screw Door Track Door GasketREMOVING THE ICE MAKER DOOR & GASKET 18˝ MODELS Continued on the next pageTop Grille Screws 1 of Bracket Hinge Bottom Hinge Spring Screw4. Remove the two screws from the bottom door cap 10. Slide the bottom door cap off the channel supports Continued on the next pageREASSEMBLY NOTES 4-26COMPONENT TESTING Electrical Shock Hazard Disconnect power before servicingEVAPORATOR THERMISTOR Replace all parts and panels before operatingElectrical Shock Hazard Disconnect power before servicing CUTTER GRIDDUAL TRANSFORMER Replace all parts and panels before operatingElectrical Shock Hazard Disconnect power before servicing WATER RECIRCULATION PUMPRESERVOIR DRAIN PUMP Replace all parts and panels before operatingElectrical Shock Hazard Disconnect power before servicing WATER LEVEL SENSORCONDENSER FAN MOTOR Replace all parts and panels before operatingElectrical Shock Hazard Disconnect power before servicing MEASURED FILL WATER VALVEHOT GAS VALVE SOLENOID Replace all parts and panels before operatingElectrical Shock Hazard Disconnect power before servicing COMPRESSOR, OVERLOAD PROTECTOR, & RELAYReplace all parts and panels before operating Failure to do so can result in death or electrical shockDIAGNOSTICS & TROUBLESHOOTING WATER AND ITS EFFECT ON MAKING ICEINGREDIENT EFFECTTROUBLESHOOTING CHART C us tomer ins truction s haped s labC ompres s or is not T es t compres s or, relayother models Service LED on somemodels or Off LED on DIAGNOSTIC FLOW CHARTS FOR ICE MAKER CONTROL BOARD OVERVIEWPage Page evaporator thermistor Harvest Bin Not Full Harvest Bin Full Idle Mode Time in this mode is dependent on the temperature at the bin thermistor Failure Mode This mode will last indeﬁnitely until the failure is corrected. The Service Button, not on all models will reset the failure mode Clean Mode 70 minutes The Clean Mode may only be selected while the ice maker is turned off at the user interface Page WIRING DIAGRAM & STRIP CIRCUITS WIRING DIAGRAMMEASURED FILL WATERFLUSH MODE STRIP CIRCUITSICE MAKING MODE HARVEST MODE CLEAN MODEOverload Page CLEANING THE ICE MAKER TECH TIPSElectrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operatingIMPORTANT Use the entire bottle to clean the unit PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION SOURCES IN THE UNITED STATESFOR ROPER PRODUCTS THE TECHNICAL ASSISTANCE LINE