Xerox 8400 manual Additional Resources, Support, InfoSMART Web Links, Resource Link

Models: 8400

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Phaser® 8400 Color Printer

Additional Resources

This topic includes:

"Support" on page 4-42

"infoSMART" on page 4-42

"Web Links" on page 4-42

Support

There is additional help available at www.xerox.com/office/support. You can access infoSMART Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more.

A set of Xerox links is installed in your web browser’s Favorites folder when you install the printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.

infoSMART

This is the same troubleshooting knowledge base used by Xerox Customer Support. infoSMART Knowledge Base provides solutions for printer issues such as error codes, print quality, media jams, software installation, networking, and more. Go to www.xerox.com/ office/infoSMART.

Web Links

Xerox provides many resources to help you learn more about your Xerox printer. Use these web sites to obtain information about your printer.

Resource

Link

 

 

To link to product and supplies information,

www.xerox.com/office

download printer drivers, view documents, and

 

access support information:

 

 

 

To access the troubleshooting knowledge base

www.xerox.com/office/infoSMART

used by Xerox Customer Support staff:

 

 

 

To link to a color resource for tools and

www.colorconnection.xerox.com

information such as interactive tutorials, color

 

printing templates, helpful tips, and customized

 

features to meet your individual needs?

 

 

 

To view technical support information:

www.xerox.com/office/8400support

 

 

To order Xerox supplies:

www.xerox.com/office/8400supplies

 

 

To find your local sales and support center:

www.xerox.com/office/contacts

 

 

Copyright © 2003 Xerox Corporation. All Rights Reserved.

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Page 183
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Xerox 8400 manual Additional Resources, Support, InfoSMART Web Links, Resource Link