Clearing Media Jams

Preventing media jams

To reduce the frequency of paper and transparency jams, use only Xerox Phaser paper, Xerox Phaser labels, and Xerox Phaser 35 Series Transparencies. See page page 5 for ordering supplies.

Fan media prior to loading in the Universal Tray or Multi-Sheet Bypass Feeder.

For supported media sizes refer to page 23.

For proper media loading instructions refer to page 32.

What causes a media jam?

Media jams occur most often in these conditions:

Incorrect media type selection in printer driver.

The media does not meet specifications.

The media is moist, bent, or folded.

The media is not loaded properly.

The Universal Tray is not adjusted properly for the media (side and rear guides).

The Universal Tray is overfilled. Make sure media does not exceed tray capacity.

The loaded media size is not supported by the paper tray.

The media weights are not consistent with paper tray and side output tray media capacities.

Jams

User Guide

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Xerox Phaser 2135 manual Clearing Media Jams, Preventing media jams, What causes a media jam?